ABOUT OUR AGENCY:
Our agency opened in 2010 and has grown into a high-performing team of 21 across two locations. I began my career as a State Farm team member, participated in the aspirant program, and went on to open my own agency, building a strong foundation for growth and development.
We stay highly involved in the community through local business associations, Chambers of Commerce, and various networking groups, maintaining a strong presence in the areas we serve.
Our office culture is energetic, supportive, and growth-driven. I’m passionate about developing team members and helping them achieve their goals. We’re looking for someone who is outgoing, proactive, and not afraid to ask questions - someone who is positive, coachable, and goal-oriented, with strong communication skills and a desire to grow both personally and professionally.
You May Be a Great Fit as a Multiline Representative at Rick Mottern - State Farm Agent if:
- You’re the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide, making customers feel understood while confidently recommending solutions.
- You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
At Rick Mottern - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Responsibilities:
- Communicate with customers to understand their needs and provide available product information.
- Assist in developing relationships with new and existing customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow-up activities.
- Participate in marketing efforts to promote awareness within the community.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
Qualifications:
- Effective written and verbal communication skills.
- Strong organizational abilities with attention to detail.
- Comfortable working in a fast-paced environment.
- Prior experience in customer service, business support, or insurance preferred.
- Must possess or be able to obtain necessary state insurance licenses.
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Kennesaw, GA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning