Administrative Skills, Business Support, Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Gymnastics, Insurance, Marketing, Needs Assessment, Operational Support, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Reimbursement, Soccer, Training/Teaching, Writing Skills
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Job Specifications: Open to remote candidates if you have prior insurance experience and reside in NW Indiana or SW Chicago area. Initial training must be completed in person at our office.
Location Address: Mount Prospect, IL 60056
At Casandra Nawrocki - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Responsibilities:
- Communicate with customers to understand their needs and provide available product information.
- Assist in developing relationships with new and existing customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow-up activities.
- Participate in marketing efforts to promote awareness within the community.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
Qualifications:
- Effective written and verbal communication skills.
- Strong organizational abilities with attention to detail.
- Comfortable working in a fast-paced environment.
- Prior experience in customer service, business support, or insurance preferred.
- Must possess or be able to obtain necessary state insurance licenses.
- Must be able to complete initial training in person.
About our Agency:
I opened my agency in 2026 after previously working for State Farm, and today we’re a growing team of two with big plans ahead. I’m a mom with kids involved in gymnastics and soccer, and being able to balance work and family life is something I value deeply, both for myself and for my team.
Our office culture is centered around growth, trust, and putting customers first. We believe in a family-first mindset, flexible schedules, and a professional environment where people support one another and still have fun along the way. I’m looking for someone who is growth-oriented, positive, resilient, and coachable—someone who wants to learn, improve, and be part of a supportive team.
For our team, we offer staff luncheons, paid time off, quarterly bonuses, licensing reimbursement, and a strong focus on work-life balance. If you’re looking for a place where you can grow, feel supported, and build a career with a team that truly cares, this could be a great fit for you.
Flexible work from home options available.
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Casandra Nawrocki - State Farm Agent