Multi-Line Representative - State Farm Agent Team Member

Staci Werlau - State Farm Agent

Olean, NY

JOB DETAILS
SKILLS
Administrative Skills, Business Support, Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Health Insurance, Healthcare Reimbursement, Insurance, Licensing, Marketing, Needs Assessment, Operational Support, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Reimbursement, Training/Teaching, Writing Skills
LOCATION
Olean, NY
POSTED
30+ days ago
Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2022 after spending 13 years as a State Farm team member, and today we’re a close-knit team of three. I’m very family-oriented, and that naturally shapes the way our office operates—supportive, flexible, and focused on helping each other succeed. 

I offer a Simple IRA, a health stipend, licensing reimbursement, and a healthy work-life balance for my team. In our agency, we look for team members who can juggle multiple responsibilities, stay focused on their goals, and appreciate a family-style environment where everyone pitches in. 

If you’re driven, dependable, and ready to grow, you’ll fit right in here.


Location Address: Olean, NY 14760


At Staci Werlau - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.


Responsibilities:
  • Communicate with customers to understand their needs and provide available product information.
  • Assist in developing relationships with new and existing customers across multiple product lines.
  • Support daily office operations, including documentation, scheduling, and follow-up activities.
  • Participate in marketing efforts to promote awareness within the community.
  • Maintain accurate records and ensure a consistent customer experience.
  • Collaborate with team members to achieve office objectives.
Qualifications:
  • Effective written and verbal communication skills.
  • Strong organizational abilities with attention to detail.
  • Comfortable working in a fast-paced environment.
  • Prior experience in customer service, business support, or insurance preferred.
  • Must possess or be able to obtain necessary state insurance licenses.

About the Company

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Staci Werlau - State Farm Agent