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Multi-Line Representative - State Farm Agent Team Member

Melanie Bakala - State Farm Agent

Olympia, WA

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JOB DETAILS
SKILLS
Administrative Skills, Business Support, Communication Skills, Community Support, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Health Insurance, Health Plan, Healthcare Reimbursement, Insurance, Insurance Sales, Licensing, Marketing, Needs Assessment, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Reimbursement, Team Building, Training/Teaching, Writing Skills
LOCATION
Olympia, WA
POSTED
30+ days ago
Benefits:
  • License Reimbursement
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2010 and has grown into a high-performing team of 19 across two offices. We’ve built a strong reputation by focusing on both results and relationships, creating an environment where team members can thrive and grow.

I’m a graduate of Pacific Lutheran University, married with three children and two grandchildren. Family and community are incredibly important to me, and that carries into how I lead and support our team. We are deeply involved in the community and proudly support a variety of local organizations. Giving back and making an impact is a core part of who we are as an agency.

For our team, we offer unlimited income potential, a strong focus on professional and personal development, additional PTO when goals are met, opportunities for advancement, team trips, individual travel bonuses, regular team-building events, a Simple IRA, health benefits, and reimbursement for licensing costs.

Our culture is “work hard, play hard,” built around a team of driven, supportive individuals who enjoy winning together. Our mission goes beyond selling insurance—we’re here to help protect families and make a meaningful difference. We’re looking for passionate, integrity-driven individuals with courage who want to grow, be challenged, and be part of something bigger. If you’re ready for a role that is both demanding and rewarding, this could be the right fit for you.

You May Be a Great Fit as a Multiline Representative at Melanie Bakala - State Farm Agent if: 
  • You’re the person people call first when life goes sideways - calm, steady, and ready to help.
  • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
  • You’re a natural relationship-builder who earns trust quickly and keeps it.
  • You listen first, then guide, making customers feel understood while confidently recommending solutions.
  • You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
Location Address: Olympia, WA 98506


At Melanie Bakala - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.


Responsibilities:
  • Communicate with customers to understand their needs and provide available product information.
  • Assist in developing relationships with new and existing customers across multiple product lines.
  • Support daily office operations, including documentation, scheduling, and follow-up activities.
  • Participate in marketing efforts to promote awareness within the community.
  • Maintain accurate records and ensure a consistent customer experience.
  • Collaborate with team members to achieve office objectives.
Qualifications:
  • Effective written and verbal communication skills.
  • Strong organizational abilities with attention to detail.
  • Comfortable working in a fast-paced environment.
  • Prior experience in customer service, business support, or insurance preferred.
  • Must possess or be able to obtain necessary state insurance licenses.




About the Company

M

Melanie Bakala - State Farm Agent

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