Multi-Location Customer Service Specialist

The starting pay for this role is $17/hour

Position Type: Full-Time

The individual selected for this role will be expected to work at stores within a 20 mile radius of Store #7672, located at: 6644 Wilkinson Blvd. Belmont, NC 28012.

Additional stores supported include:

Store # 1109 Mountain Island. Located at 11120 Mt. Holly Road, Charlotte NC 28214

Store # 1132 Gastonia Comm. Located at , 1682 Delta Drive, Gastonia NC 28052

Store # 2203 Shelby. Located at 1446 East Dixon Boulevard, Shelby NC 28150

Store # 2387 Gastonia-Franklin. Located at 1950 E. Franklin Blvd., Gastonia NC 28054

Store # 2556 Denver. Located at 7413 Advance Avenue, Denver NC 28037

Store # 3336 Gastonia-New Hope. Located at 2625 South New Hope Road, Gastonia NC 28056

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.