Multi-Site Office Services Associate

Multi-Site Office Services Associate
New York, NY (onsite)
3+ Month (Contract to Hire)
Driving is required to commute to Long Island site which is not accessible by public transportation; all other sites are in NYC (Midtown and Downtown) and accessible by subway
Employees in this position normally spend 90% of their time in NYC, where all sites are accessible by public transportation, and 10% in Melville, NY (Long Island). That site is not accessible by public transportation.

Seeking a reliable, professional, and customer-focused candidate for a multi-site office services role supporting locations throughout NYC and Melville, NY (Long Island). This is a customer-facing position providing coverage for reception, mailroom, print production, hospitality, and general office services. Employees may be reassigned to different sites throughout the day and must be flexible with scheduling and travel requirements. This is a temp-to-hire opportunity.

Responsibilities

• Provide daily support across multiple NYC and Long Island office locations
• Cover absences, vacations, and assist with site operations as needed
• Perform mailroom operations including shipping, receiving, sorting, and deliveries
• Complete print production tasks including printing, assembling, binding, and finishing documents
• Replenish toner and paper, clear printer jams, and support office equipment maintenance
• Greet visitors, answer and forward calls, and provide front desk reception support
• Schedule conference rooms using Outlook or other applications
• Communicate professionally with customers through Outlook, Microsoft Teams, phone, and in person
• Assist with hospitality duties including kitchen stocking, cleanliness, and conference room setup/take down
• Follow site procedures, operational best practices, and safety standards
• Support onboarding, cross-training, process improvements, and procedural updates
• Inspect work areas and procedures for compliance and accuracy
• Escalate customer concerns and assist with issue resolution
• Maintain expense reporting and mileage submissions when applicable
• Perform additional office services duties as assigned

Requirements

• Must have a personal vehicle for travel to Melville, NY locations
• Must live near public transportation for commuting to NYC sites
• Candidates residing in NJ will not be considered
• Ability to travel between sites on short notice during the workday
• Availability to work Monday Friday between 7:00 AM and 7:00 PM with schedule flexibility and overtime as needed
• Professional high-end business casual appearance required
• Strong customer service, communication, interpersonal, and organizational skills
• Reliable, friendly, patient, detail-oriented, and willing to learn
• Microsoft 365 and general computer proficiency required
• Experience in print production, mailroom, reception, hospitality, or office services preferred
• Law firm experience preferred
• Ability to stand, walk, bend, lift up to 50 lbs., and move equipment as needed
• Comfortable working in office and warehouse-style environments
• Willingness to complete customer-specific background checks and drug screenings if required
• COVID vaccination may be required for certain customer sites in the future