Multi-Unit Leader

Sonic Drive In

Anderson, CA

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JOB DETAILS

SKILLS

Accounting, Coaching, Communication Skills, Computer Skills, Conflict Resolution, Cook Dishes, Corrective Action, Cost Control, Federal Laws and Regulations, Financial Services, Financial Trend Analysis, High School Diploma, Leadership, Legal, Maintain Compliance, Marketing Plan, Multitasking, Operations Management, People Management, Performance Analysis, Performance Reviews, Portion Control, Presentation/Verbal Skills, Problem Solving Skills, Quality System Requirements (QSR), Regulations, Restaurant, Sales, Sanitation, Staff Policies, State Laws and Regulations, Time Management, Workplace Issues, Writing Skills

LOCATION

Anderson, CA

POSTED

3 days ago

Description:
SONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, you'll get great pay, flexible hours and a cool uniform.

As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the drive-ins' employees to ensure we provide quality food in a clean, safe and efficient manner so that our guests will have an enjoyable experience at Sonic! The job duties include:
• Manages, trains, and coaches Working Partners/General Managers and conducts management orientation.
• Directs and assigns employees as needed to ensure all aspects of service meet operational standards
• Oversee multiple drive-in employees and management in performing all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop and if applicable Drive-Thru) as needed and depending on store volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.
• Adheres to and monitors management compliance of the drive-in employee handbook, policies and practices.
• Takes appropriate action to address employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to his/her immediate supervisor.
• Reviews employee and drive-in management work schedules in a timely manner to ensure continuous ability to properly serve guests in accordance with Sonic Drive-In policy and applicable law.
• Monitors multiple drive-in cost control procedures for food, labor, paper and inventory. Takes immediate corrective action when necessary.
• Monitors performance of vendors. Takes immediate corrective action when necessary.
• Audits drive-in employment-related records and payroll records.
• Reinforces the importance of placing guest needs first to drive-in management on a consistent basis.
• Responds to escalated guest requests and complaints in a respectful manner. Takes immediate corrective action when necessary.
• Recruits, interviews and hire management team members to achieve proper staffing levels.
• Approves compensation levels of drive-in employees and managers within company guidelines.
• Prepares all necessary operational reports for multiple drive-ins. Develops appropriate action plans to resolve unfavorable financial and/or sales trends.
• Develops and implements a marketing plan for region.

Requirements:
Additional Requirements:
• High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
• Minimum of three (3) years of restaurant management experience (QSR preferred), experience running shifts without supervision
• Multi-unit supervision experience is preferred.
• Required to work a minimum 5 day workweek including irregular hours, nights, weekends and holidays
• Knowledge of recruiting, interviewing and selection practices
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
• Leadership and supervisory practices and skills; effective verbal and written communication skills
• Basic accounting and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Problem solving, decision-making and conflict-resolution skills
• Abide by the company's appearance, uniform and hygiene standards

Additional Info:
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture! It's downright sensational!!

All that's missing is you so Apply Today!

Sonic and its independent franchise owners are Equal Opportunity Employers.

About the Company

Sonic Drive In

As a team member you will be part of a unique concept that offers a great menu, energetic environment and is focused on guest service. With 95 locations in South Carolina, North Carolina, Georgia, Kentucky, Virginia, Delaware and Maryland, we are looking to continue expanding over the next couple years so there is plenty of room for advancement. We are a local franchise group that lives in the area and is very much involved in Sonic Drive-In. We are dedicated to utilizing Sonic growth to provide personal and professional growth opportunities for the people of Sonic. The pride, dedication, professionalism and expertise of Sonic employees are valuable resources, which we will continue to support and reward.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Food and Beverage Production

WEBSITE

https://irons.peoplematter.jobs

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