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Multimedia Technical Support

CAREERXCHANGE, Inc.

Miami, FL

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JOB DETAILS
SKILLS
Adobe Creative Suite, Adobe Photoshop, Audio Data Formats, Audio Editing, Audio System Design, Audiovisual, Communication Skills, Computer Science, Computer Systems, Computer Testing, Customer Support/Service, DVD (Digital Video Disk), Document Imaging, Document Management, Documentation Format, Graphic Design, Graphical Presentations, Information Systems/Technology IS/IT Administration, Legal, Litigation, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multimedia, Multimedia Design, Online Publications, Online Training, Organizational Skills, Presentation Software, Presentation/Verbal Skills, Professional Services, Technical Presentation, Technical Support, Testing, Time Management, Video Editing, Videoconferencing, Willing to Travel, Writing Skills, iManage
LOCATION
Miami, FL
POSTED
30+ days ago
Multimedia Technical Support Specialist
 
Location: Miami, FL (Onsite)
 Employment Type: Full-Time
A professional services firm in Miami is seeking a Multimedia Technical Support Specialist to support internal teams with graphic design, audio/visual setup, and trial presentation needs. This role plays a key part in supporting litigation teams and firm-wide presentations through technical execution and multimedia production.
Responsibilities
  • Provide in-courtroom / “hot seat” support during trials, arbitrations, mediations, hearings, and client meetings
  • Design and develop graphics and presentations, including charts, floor plans, and site visuals using tools such as PowerPoint and Adobe Photoshop
  • Set up, test, and troubleshoot computer systems, AV equipment, and presentation software in conference rooms, courtrooms, off-site locations, and virtual environments
  • Configure, maintain, and support video conferencing platforms and audiovisual systems
  • Record, edit, and convert video and audio files; create clips, formatted presentations, and DVD/video deliverables with custom labeling
  • Convert images and documents into required formats for presentations and case use
  • Develop interactive multimedia training materials and user-friendly content
  • Evaluate and recommend trial presentation software, AV tools, and graphic solutions for firm initiatives
  • Stay up to date on developments in litigation technology and AV systems
  • Collaborate with IT staff to troubleshoot issues and share technical knowledge
  • Assist with additional projects and tasks as needed
Requirements
  • Associate’s or technical degree in computer science, audiovisual technology, or a related field preferred
  • 3–4 years of experience in multimedia support; legal or professional services environment preferred
  • Advanced knowledge of Adobe Creative Suite (especially Photoshop) and Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Experience with trial presentation tools such as TrialDirector or OnCue
  • Familiarity with multimedia formats and audio/video editing tools
  • Experience with document management systems (i.e., iManage/FileSite) is a plus
  • Strong customer service mindset with the ability to work across all levels of an organization
  • Strong background in multimedia design (digital, print, and video)
  • Ability to lift equipment (up to 65 lbs) as needed
  • Ability to work independently in a fast-paced environment and adapt quickly to changing needs
  • Strong organizational skills with the ability to manage multiple assignments and priorities
  • Ability to perform under pressure and meet tight deadlines
  • Willingness to travel and work extended hours, including weekends or evenings, based on workload demands
  • Strong written and verbal communication skills

About the Company

C

CAREERXCHANGE, Inc.

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