Multimedia Technical Support

CAREERXCHANGE, Inc.

Miami, FL

JOB DETAILS
SKILLS
Adobe Creative Suite, Adobe Photoshop, Audio Data Formats, Audio Editing, Audio System Design, Audiovisual, Communication Skills, Computer Science, Computer Systems, Computer Testing, Customer Support/Service, DVD (Digital Video Disk), Document Imaging, Document Management, Documentation Format, Graphic Design, Graphical Presentations, Information Systems/Technology IS/IT Administration, Legal, Litigation, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multimedia, Multimedia Design, Online Publications, Online Training, Organizational Skills, Presentation Software, Presentation/Verbal Skills, Professional Services, Technical Presentation, Technical Support, Testing, Time Management, Video Editing, Videoconferencing, Willing to Travel, Writing Skills, iManage
LOCATION
Miami, FL
POSTED
30+ days ago
Multimedia Technical Support Specialist
 
Location: Miami, FL (Onsite)
 Employment Type: Full-Time
A professional services firm in Miami is seeking a Multimedia Technical Support Specialist to support internal teams with graphic design, audio/visual setup, and trial presentation needs. This role plays a key part in supporting litigation teams and firm-wide presentations through technical execution and multimedia production.
Responsibilities
  • Provide in-courtroom / “hot seat” support during trials, arbitrations, mediations, hearings, and client meetings
  • Design and develop graphics and presentations, including charts, floor plans, and site visuals using tools such as PowerPoint and Adobe Photoshop
  • Set up, test, and troubleshoot computer systems, AV equipment, and presentation software in conference rooms, courtrooms, off-site locations, and virtual environments
  • Configure, maintain, and support video conferencing platforms and audiovisual systems
  • Record, edit, and convert video and audio files; create clips, formatted presentations, and DVD/video deliverables with custom labeling
  • Convert images and documents into required formats for presentations and case use
  • Develop interactive multimedia training materials and user-friendly content
  • Evaluate and recommend trial presentation software, AV tools, and graphic solutions for firm initiatives
  • Stay up to date on developments in litigation technology and AV systems
  • Collaborate with IT staff to troubleshoot issues and share technical knowledge
  • Assist with additional projects and tasks as needed
Requirements
  • Associate’s or technical degree in computer science, audiovisual technology, or a related field preferred
  • 3–4 years of experience in multimedia support; legal or professional services environment preferred
  • Advanced knowledge of Adobe Creative Suite (especially Photoshop) and Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Experience with trial presentation tools such as TrialDirector or OnCue
  • Familiarity with multimedia formats and audio/video editing tools
  • Experience with document management systems (i.e., iManage/FileSite) is a plus
  • Strong customer service mindset with the ability to work across all levels of an organization
  • Strong background in multimedia design (digital, print, and video)
  • Ability to lift equipment (up to 65 lbs) as needed
  • Ability to work independently in a fast-paced environment and adapt quickly to changing needs
  • Strong organizational skills with the ability to manage multiple assignments and priorities
  • Ability to perform under pressure and meet tight deadlines
  • Willingness to travel and work extended hours, including weekends or evenings, based on workload demands
  • Strong written and verbal communication skills

About the Company

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CAREERXCHANGE, Inc.