A professional services firm in Miami is seeking a Multimedia Technical Support Specialist to support internal teams with graphic design, audio/visual setup, and trial presentation needs. This role plays a key part in supporting litigation teams and firm-wide presentations through technical execution and multimedia production.
Responsibilities
Provide in-courtroom / “hot seat” support during trials, arbitrations, mediations, hearings, and client meetings
Design and develop graphics and presentations, including charts, floor plans, and site visuals using tools such as PowerPoint and Adobe Photoshop
Set up, test, and troubleshoot computer systems, AV equipment, and presentation software in conference rooms, courtrooms, off-site locations, and virtual environments
Configure, maintain, and support video conferencing platforms and audiovisual systems
Record, edit, and convert video and audio files; create clips, formatted presentations, and DVD/video deliverables with custom labeling
Convert images and documents into required formats for presentations and case use
Develop interactive multimedia training materials and user-friendly content
Evaluate and recommend trial presentation software, AV tools, and graphic solutions for firm initiatives
Stay up to date on developments in litigation technology and AV systems
Collaborate with IT staff to troubleshoot issues and share technical knowledge
Assist with additional projects and tasks as needed
Requirements
Associate’s or technical degree in computer science, audiovisual technology, or a related field preferred
3–4 years of experience in multimedia support; legal or professional services environment preferred
Advanced knowledge of Adobe Creative Suite (especially Photoshop) and Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experience with trial presentation tools such as TrialDirector or OnCue
Familiarity with multimedia formats and audio/video editing tools
Experience with document management systems (i.e., iManage/FileSite) is a plus
Strong customer service mindset with the ability to work across all levels of an organization
Strong background in multimedia design (digital, print, and video)
Ability to lift equipment (up to 65 lbs) as needed
Ability to work independently in a fast-paced environment and adapt quickly to changing needs
Strong organizational skills with the ability to manage multiple assignments and priorities
Ability to perform under pressure and meet tight deadlines
Willingness to travel and work extended hours, including weekends or evenings, based on workload demands
Strong written and verbal communication skills
Numbers & Facts
Location
Miami, FL
Skills
Adobe Creative Suiteunmatched
Adobe Photoshopunmatched
Audio Data Formatsunmatched
Audio Editingunmatched
Audio System Designunmatched
Audiovisualunmatched
Communication Skillsunmatched
Computer Scienceunmatched
Computer Systemsunmatched
Computer Testingunmatched
Customer Support/Serviceunmatched
DVD (Digital Video Disk)unmatched
Document Imagingunmatched
Document Managementunmatched
Documentation Formatunmatched
Graphic Designunmatched
Graphical Presentationsunmatched
Information Systems/Technology IS/IT Administrationunmatched
Legalunmatched
Litigationunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Multimediaunmatched
Multimedia Designunmatched
Online Publicationsunmatched
Online Trainingunmatched
Organizational Skillsunmatched
Presentation Softwareunmatched
Presentation/Verbal Skillsunmatched
Professional Servicesunmatched
Technical Presentationunmatched
Technical Supportunmatched
Testingunmatched
Time Managementunmatched
Video Editingunmatched
Videoconferencingunmatched
Willing to Travelunmatched
Writing Skillsunmatched
iManageunmatched
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