Municipal Building Receptionist

Municipal Building Receptionist

Salary

$17.80 - $19.17 Hourly

Location

City Hall

Job Type

Full-Time Permanent

Job Number

26-00041B

Department

City Administrator

Opening Date

07/06/2026

Closing Date

7/20/2026 11:59 PM Eastern

FLSA

Exempt

Bargaining Unit

Exempt

Job Level

12

• Description
• Benefits
• Questions

Pre-Employment Requirements

Employment is contingent upon successful completion of all applicable pre-employment screenings and verification of eligibility to work in the United States, in accordance with applicable laws, civil service rules, and collective bargaining agreements.

GENERAL STATEMENT OF DUTIES

Serves as a receptionist for residents, visitors, vendors, and employees entering City Hall. Provides accurate information regarding City services, processes, programs, and departments; assists with service requests; and performs administrative and clerical support duties to ensure efficient front-office operations. Maintains a high level of professionalism and customer service while assisting the public and City staff..

DUTIES AND RESPONSIBILITIES

• Greets and assists all visitors entering City Hall; maintains a welcoming and professional environment.
• Provides basic information regarding City departments, services provided and public meetings/schedules.
• Answers, screens, and routes incoming calls; responds to general inquiries; documents messages for staff.
• Assists residents with submitting service requests for the Water Service Center, Streets, Blight, and other Public Works divisions.
• Distributes forms, accepts completed documents, verifies completeness for various departments; routes materials to appropriate departments as required.
• Issues visitor badges, maintains sign-in logs, and coordinates with Security to ensure appropriate building access.
• Prepares correspondence, maintains filing systems, processes mail, and supports administrative staff as required.
• Provides directions and information for City Council meetings, public hearings, and community events for general staff and the public.
• Maintains logs, databases, and tracking sheets related to inquiries, service requests, and visitor activity.
• May use multilingual communication skills to help residents access City services and information.
• Performs other related duties as required.

MINIMUM ENTRANCE REQUIREMENTS

• High school diploma or equivalent.
• One (1) year of customer service, receptionist, or administrative support experience.
• Experience in municipal or public-sector environments is desirable.
• Multilingual candidates who can read, write and speak alternate languages proficiently are strongly preferred.

SUPPLEMENTAL INFORMATION

Exempt

Please see attached Job Description and Job Posting for further details. You must meet the minimum entrance requirements and attach supporting documentation to be considered for employment. Failure to supply required documentation (i.e. Transcripts, Driver's License, and incomplete application) will result in disqualification for consideration).

Employees hired by the City must maintain residency as follows: Exempt - within 25 miles of the nearest boundary of the City of Flint. Please be sure to complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.

Equal Employment Opportunity Statement

The City of Flint is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

Americans with Disabilities Act (ADA) Notice

Applicants requiring reasonable accommodation to participate in the hiring or selection process should contact the Human Resources Department.

The City of Flint recognizes the value of benefits to employees and their families and offers a comprehensive and competitive benefits package to eligible full-time employees. Benefits will be provided based upon employment status.

Benefits offered include the following:

Retirement Program: City of Flint eligible employees participate in the MERS hybrid plan. The MERS Hybrid Plan offers you two important tools. The stability and security of a defined benefit plan, combined with the flexibility and investment choice of a defined contribution plan to help you achieve your retirement goals. At retirement, you'll receive a modest lifetime defined benefit (DB) and a separate defined contribution (DC) account you manage.

The DC plan requires an employee pretax irrevocable contribution of 1%-5% (Exempts employees contribute 5%). The employer pays the DB portion and matches the employees DC contribution. (Maximum employer match is capped at 10% for both the DB & DC. DB is always funded first). Employee contributions are 100% vested. Employer DC contributions vest at 20% per year and fully vest after 5 years. DB portion vests after 6 years and is payable at age 60. The City of Flint is a reciprocal employer under Act 88

Insurance Benefits: The City of Flint offers medical insurance (HAP and BCBS of Michigan), dental and vision to eligible employees, their spouses, and qualified dependents. Life & AD&D and short-term disability are available for free to eligible employees after six months of employment. The City of Flint offers a $100 per month opt-out payment for any employee who has other insurance coverage through a spouse or former employer and chooses not to take the City's medical insurance.

Eligible employees can also enroll in flexible spending accounts for both medical and dependents. They have immediate access to the full amount selected while paying back that amount with pre-tax payroll deductions over the following year.

City of Flint eligible employees also participate in an HCSP plan for future retiree health care costs. Employees contribute $600 pre-tax yearly ($23.08 each pay they work and/are paid 40 hours regular wages) and the employer matches $1500 yearly ($57.70 each pay they work and/are paid 40 hours regular wages). This plan is available for use after termination of employment. (The employer match is vested 20% each year and 100% vested after 5 years.)

EAP: The Ulliance Life Advisor Employee Assistance Program is designed to help employees, their spouses or live-in partners and their dependents through the age of 26 with the many personal/work challenges that we all encounter from time to time. The Ulliance Life Advisor Employee Assistance Program is confidential, and no cost to eligible employees, spouses/partners or covered dependents.

Voluntary Plans: The City of Flint also allows eligible employees to participate in voluntary supplemental programs. Aflac, Colonial, Equitable 457 plan and Mission Square 457 plans are available to employees. The 457 plans require pre-tax deductions. The 457 plans also allow employees to borrow up to 50% of their balance with a 5-year repayment schedule.

Professional Development: Eligible employees can apply for a $500 educational reimbursement per calendar year. Curriculums must be job-related courses from an accredited educational institution while maintaining a full-time employment status.

Student Loan Forgiveness: As an employee of the City of Flint, you may be allowed to participate in programs that forgive the balance of qualifying student loans. Information to help determine if you qualify is available from the US Department of Education.

Paid Holidays: Eligible employees receive holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, the 4th of July, Labor Day, Thanksgiving, Christmas Eve and Day. ( Sworn Officers receive Easter Sunday holiday instead of New Year's Eve holiday).

PTO (Paid Time Off): PTO is provided according to union contracts and/or exempt policies to eligible employees. Earned PTO balances carry over each year and are paid out at termination for any employee with 6-month seniority.

Flex (Comp Time): Sworn Officers are allowed to bank overtime at 1.5 hours x hours worked. Flex time is used as leave time and the employee is paid out for any unused eligible hours at termination.

01

Do you have a high school diploma or equivalent?

• Yes
• No

02

Do you have one (1) year of customer service, receptionist, or administrative support experience. If yes, please document your experience.

• Yes
• No

Required Question

Employer City of Flint

Address City of Flint

1101 S. Saginaw St

Flint, Michigan, 48502

Phone 810-766-7280

Website https://www.cityofflint.com/