Billing, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Dental Insurance, High School Diploma, Insurance, Licensing, Microsoft Office, Multitasking, Organizational Skills, Presentation/Verbal Skills, Property and Casualty Insurance, Retirement Plan, Team Player, Vision Plan, Writing Skills
Description
Join our team as a Full-Time Customer Service Agent and become the friendly, knowledgeable first point of contact for our valued insurance customers. In this role, you'll provide exceptional service by assisting customers in person, over the phone, and online with questions about insurance products, policy coverage, claims, and billing.
If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we'd love to hear from you!
What We Offer
Competitive pay
Health, dental, and vision insurance
Paid Time Off (PTO)
Retirement plan
Supportive, team-oriented work environment
Opportunities for career growth and professional development
Full-time, stable employment
Qualifications
- High school diploma or GED required
- At least one year of customer service experience
- Active Property & Casualty Insurance License required at the time of application. Candidates must already be licensed to be considered for this position.
- Long-Lewis does not provide licensing assistance, training, or sponsorship for obtaining a Property & Casualty Insurance License.
- Proficiency with Microsoft Office and general computer applications
- Strong computer literacy and the ability to learn new software quickly
- Excellent verbal and written communication skills
- Friendly, professional, and customer-focused attitude
- Strong organizational skills with the ability to multitask in a fast-paced environment