Museum Gallery Attendant (Full-time)

Why NOMA: At the New Orleans Museum of Art (NOMA), we are dedicated to inspiring communities through art, nature, and culture. Located in the heart of City Park, NOMA offers a unique environment where art and landscape intersect—most notably in our renowned Sydney and Walda Besthoff Sculpture Garden. Joining NOMA means becoming part of a mission-driven team committed to preserving beauty, fostering creativity, and enhancing public spaces for all visitors.

The New Orleans Museum of Art (NOMA) is seeking applicants for the position of Museum Gallery Attendant (MGA) FULL- TIME. The Museum Gallery Attendant is a visitor service-oriented position that is responsible for safeguarding visitors, staff, volunteers, the collection and the physical facility. The Museum Gallery Attendant is responsible for monitoring gallery spaces and protecting the art while engaging with the public to answer questions and provide information about NOMA. Museum Gallery Attendants ensure a positive museum experience through exemplary customer service and education.

Job Responsibilities

• Maintain posts assigned to observe and engage and to ensure individuals are safe
• Watch for and report irregularities such as fire hazards, leaking water pipes, and unsecure doors or windows and areas to be secured
• Serve as an advocate for the visitor while promoting the safety of the museum; communicate consistently with visitors to ensure a positive museum experience and assist visitors with use of museum educational resources and spaces
• Interact with visitors in a positive and welcoming manner, including providing directions and information related to the Museum and Sculpture Garden collections, public programs and events
• Conduct gallery checks and perform opening and closing procedures; including inspection of the assigned galleries and surrounding areas to guarantee there are no safety or security issues or concerns
• Enforce all museum policies in a friendly manner, ensure that all visitors entering the galleries have either purchased an admission ticket or are identified as staff or special guests
• Participate in daily briefings and attend regular training sessions for exhibitions, programming and other museum related events
• Remain informed and up-to-date regarding artwork on view; enhance the visitor experience through engaging in conversation when appropriate
• Maintain the highest level of professionalism in both behavior and appearance
• Perform other duties as assigned or required

Minimum Qualifications

• Experience with customer service and interest in visual arts and museum work
• High School diploma or GED; college, technical school, or experience in a position requiring safety or protective work is helpful
• Solid interpersonal and communication skills; ability to interact with visitors of all ages, abilities, and economic, ethnic, and cultural backgrounds
• Ability to assert oneself when needed in order to enforce policies and protect artwork; maintain calm and professional demeanor for all visitor interactions
• First aid and CPR certification preferred; training will be provided

Equal Opportunity Employer Statement

The New Orleans Museum of Art is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected characteristic under applicable law.