MUSEUM GIFT SHOP COORDINATOR

MUSEUM GIFT SHOP COORDINATOR

Salary

$21.82 - $24.09 Hourly

Location

Museum- 188 Museum Dr E, Dickinson, ND

Job Type

Full-Time

Job Number

00595

Department

MUSEUM

Opening Date

09/01/2026

Closing Date

9/22/2026 11:59 PM Mountain

• Description
• Benefits
• Questions

Job Description

The City of Dickinson is seeking a friendly and organized Museum Gift Shop Coordinator to join our team at the Dickinson Museum Center. This role oversees the museum gift shop's point-of-sale system and coordinates customer service, merchandising, inventory control, cash management, and daily gift shop operations. The ideal candidate enjoys working with the public, has strong attention to detail, and can provide excellent customer service while helping lead and train seasonal gift shop staff.

Salary: $21.82 - $24.09 per hour, depending on experience

Schedule: Monday - Friday, with Saturday or Sunday

Key Responsibilities:

• Serve as the lead worker for gift shop staff and assist with training and daily work direction.
• Oversee and perform computerized point-of-sale transactions and cash management.
• Monitor sales, resolve cash discrepancies, reconcile receipts, and prepare sales reports and deposits.
• Provide excellent customer service, assist customers with purchases, and resolve customer concerns.
• Monitor and coordinate the ordering, receiving, and return of merchandise and equipment.
• Verify invoices and billing, resolve errors and discrepancies, and coordinate shipping or delivery of merchandise to customers as needed.
• Maintain appropriate inventory levels and oversee stock organization and visual merchandising.
• Participate in the development and implementation of sales promotions and marketing activities for the gift shop.
• Assist with the development and implementation of operating budgets, policies, and procedures.
• Monitor cleanliness and general housekeeping within the gift shop area.
• Ensure equipment and facilities remain in good repair and that employee and customer safety standards are maintained.
• Greet and process group admissions, including verifying admission counts and collecting payments.
• Answer incoming phone calls, forward calls, and relay messages as needed.
• Maintain lost and found items for the designated retention period.
• Perform other duties as assigned.

Qualifications:

• High School Diploma or GED (required).
• Up to two years of experience working in retail, customer service, cash handling, or a related field; museum gift shop experience is preferred.
• Familiarity with automated point-of-sale systems and integrated inventory management.
• Strong computer skills, including Microsoft Office and familiarity with database programs.
• Excellent written and verbal communication skills, including public speaking.
• Excellent customer service and problem-solving skills.
• Knowledge of basic mathematical principles and recordkeeping practices.
• Ability to work independently, take initiative, and maintain a positive and professional attitude when interacting with the public and coworkers.
• Familiarity with scanning equipment and digital photography is preferred.
• Valid Driver's License.

What we offer:

• 80%-100% City-paid health insurance; optional dental, vision, and life insurance
• 13 paid holidays
• NDPERS retirement, with an optional 457 retirement plan
• Annual sick and vacation leave, bereavement leave, and paid emergency closure leave
• 50% off membership for employees & family at our Community Center in town (West River Community Center)
• Employee Assistance Program (EAP)
• Tuition reimbursement & much more!

Qualified candidates are invited to submit a Resume and Cover Letter at jobs.dickinsongov.com. This position is open until Tuesday, September 22nd, 2026, with the first review of applications once the position closes. For more information, contact Human Resources at 701-456-7033.

The City of Dickinson is an Equal Opportunity Employer.

Employer-Paid Benefits

• Vacation

• 96 hours annually (Years 1-5)

• Sick Leave

• 96 hours annually

• Up to 16 hours/year can be used as Personal Leave

• Longevity Pay

• Annual pay based on tenure (After 5 Years)

• Bereavement Pay

• 3 days per occurrence

• Up to 9 days/year with supervisor approval

• Shift Differential Compensation (nonexempt employees only)

• Additional pay for hours between 6:00 PM and 6:00 AM

• Weather & Emergency Closure Leave

• Up to 8 hours pay for scheduled staff

• Premium pay for essential staff required to work

• Tuition Reimbursement

• Up to $1500 per semester

• Paid Holidays

• 12 holidays + 1 day for your birthday

• Paid holidays: New Year's, Martin Luther King Day, Presidents Day, Good Friday, Memorial Day, 4th of July, Labor Day, Veterans Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve & Christmas Day.

• Employee Assistance Program (EAP)

Employer/Employee Shared-Cost Benefits

• Health Insurance

• NDPERS Sanford Health Plan PPO

• Employer share: 80%, Employee share: 20% (Additional 1% paid each year of employment, once employed for 20 years, coverage 100% city paid)

• Rates: Family - $470.72/month

• Single - $194.73/month

• Flexible Spending Account

• $450 annual contribution provided by the city for all Full-Time employees to be used for eligible medical expenses

• Mandatory Participation Retirement Plans

• NDPERS Defined Contribution Retirement Plan: Employee 4%, Employer 5.26%, employee can elect to go up another 1-3% with a corresponding employer match in the first 30 days of employment.

• NDPERS Defined Benefit Hybrid Public Safety Plan: Employee 5.5%, Employer 8.81%, RHIC Employer Contribution 1.14%

• Group Voluntary Life Insurance/AD&D (The Standard)

• $60,000 Term Life Insurance

• Employer pays 50% of the premium; employee pays $2.64/month

• Dependent coverage is optional at an additional employee cost

Employee-Paid Benefits

• Voluntary Life Insurance Above $60,000 (The Standard)

• Employees may purchase additional coverage at their own cost

• West River Community Center Membership

• 50% discount on annual membership

• Flexible Spending Accounts (HealthEquity)

• Medical: Pre-tax up to $3400 for 2026 plus the employer's $450 contribution

• Daycare: Pre-tax up to $7500 for 2026

• Vision Insurance (The Standard/VSP)

• Employee Only - $8.04/month

• Employee + Spouse - $13.54/month

• Employee + Children - $13.80/month

• Family - $21.84/month

• Dental Insurance (UnitedHealthcare)

• Low Plan(up to $1000 coverage/year)

• Employee Only - $22.58/month

• Employee + Spouse - $45.47/month

• Employee + Child(ren) - $55.66/month

• Family- $83.83/month

• High Plan(up to $2000 coverage/year)

• Employee Only - $26.08/month

• Employee + Spouse - $52.94/month

• Employee + Child(ren) - $62.42/month

• Family- $94.90/month

• 457(b) Deferred Compensation

• Roth or Pre-Tax options available

• Aflac

• Supplemental insurance (e.g., Short Term Disability, Cancer Care, Accident, etc.)

01

Do you have a High School Diploma or GED?

• Yes
• No

02

How many years of experience do you have working in retail, customer service, or a similar position?

• None
• Less than 1 year
• 1-2 years
• 3-5 years
• More than 5 years

03

Do you have experience operating a computerized point-of-sale (POS) system?

• None
• Less than 1 year
• 1-2 years
• 3 or more years

04

How much experience do you have with cash handling, including operating a cash register, balancing cash, preparing deposits, or reconciling transactions?

• None
• Less than 1 year
• 1-2 years
• 3 or more years

05

How much experience do you have with inventory management, including ordering, receiving, stocking, tracking, or returning merchandise?

• None
• Less than 1 year
• 1-2 years
• 3 or more years

06

Have you trained, supervised, or served as a lead worker for other employees?

• No
• Yes, less than 1 year
• Yes, 1-2 years
• Yes, 3 or more years

07

By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the Human Resources staff and hiring department(s). Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions. The Human Resources staff will verify that you meet the minimum qualifications as outlined in the job posting, based on the information provided in your application and in these answers.

• Yes, I understand

08

I understand I am responsible for maintaining the accuracy of my contact information, including my street address, email address, and telephone numbers. My failure to maintain accurate contact information may result in me not receiving information regarding this job announcement and/or may result in me not receiving further consideration for this employment opportunity. To update this information, visit www.governmentjobs.com, click on the "career seekers" link, and follow the prompts. For technical difficulties, contact NEOGOV support at 855-524-5627.

• Yes, I understand

Required Question

Employer City of Dickinson

Address 38 1st Street West

Dickinson, North Dakota, 58601

Phone 701-456-7801

Website http://www.dickinsongov.com