Customer Support/Service, High School Diploma, Operational Strategy, Operations, Physical Inventory, Problem Solving Skills, Retail, Retail Management, Retail Sales, Sales, Shipping/Receiving, Store Closing, Store Opening, Time Management, Transaction Processing/Management
Responsible for the timely processing of all sales in an efficient and friendly manner. Contributes to the efficiency of daily operations and the creation of the proper atmosphere for a successful and profitable store. Major Functions: - Provide excellent customer service by demonstrating friendly and helpful service to all visitors and employees.
- Operate a cash register, processing all sales transactions quickly and accurately and resolve register related problems in a timely manner.
- Open and close the Store(s), including making daily deposits and reports.
- Be knowledgeable about all items sold in the Store(s) as well as general museum information.
- Maintain proper merchandise display, store cleanliness, and adequate stock on-hand.
- Aid in keeping store management informed as to merchandise and supply needs.
- Assist with receiving orders including counting, tagging, and stocking merchandise on the Store(s) floor and helping to organize backstock in the Stock Rooms.
- Help with taking physical inventory.
- Perform all other store related functions as needed and other duties as assigned.
Experience Requirements: - High school diploma
- Some college preferred
- Cash handling experience
- Customer service experience
Cash register experience preferred Skills and Attributes: Able to maintain a positive and friendly attitude to provide excellent customer service in a fast-paced museum retail environment.
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Fernbank Museum of Natural History