Founded in 1984, Firetrol is a national leader in fire protection & life safety services. We are currently seeking a Lead Technician / Trainer for our MXOne Division to support a diverse portfolio of service, training and maintenance tasks. Our ideal technician maintains a relentless focus on meeting and exceeding customer needs and expectations. They will build relationships with current customers by delivering on our promises and create new relationships with potential customers in a proactive manner, promoting all Firetrol’s services. Join our elite team of over 1200 of the best Fire Protection Professionals in the industry.
Execute complex service tasks or services on a wide range of mechanical, electrical and hydraulic products. Identifies and resolves complex troubleshooting issues. Provides guidance to more junior level technicians as needed.
· Perform service and repairs on a complex turbine assisted, high performance fire monitor.
· Develop procedures, systems and support structures for the service, maintenance and installation of the MXOne.
· Complete service acknowledgements electronically via ServiceTrade.
· Installation of new, retrofit, and tenant improvement projects.
· Provide support, guidance, and expertise to other field installers and helpers.
· Train third party technicians to perform basic maintenance functions of the MXOne.
· Read, write and communicate directions to a variety of coworkers.
Requirements
· At least four (4) years experience in hands-on mechanical, hydraulic and electrical field installations and repairs.
· Working knowledge of common electrical systems, basic hydraulic theory and be capable of complex mechanical repairs.
· Experience with service/installation/repair of fire apparatus preferred but not required.
· Ability to use appropriate trade tools to perform daily duties efficiently and safely.
· Ability to train others to use trade appropriate tools efficiently and safely.
· Knowledge of the fire protection and/or fire-fighting industry.
· Knowledge of OSHA safety standards.
· Ability to work under tight deadlines.
· Second language speaker preferred.
· Familiar with safe operation of non-commercial truck and trailer operations.
· Forklift experience preferred.
· Ability to travel internationally.
Benefits
Firetrol offers competitive wages and top-of-the-line benefits that include health, dental vision, life insurance, short and long term disability, paid time off and a 401(k) plan with a generous company match and immediate vesting. Additionally Firetrol sponsors training and education opportunities. Most importantly, Firetrol offers career growth opportunities, not just a job.