Communication Skills, Detail Oriented, Dry Cleaning, English Language, Global Branding, Industry Standards, Interpersonal Skills, Manicures, Operational Support, Organizational Skills, Pedicures, Product Programs, Promotional Programs, Record Keeping, Retail, Safety Process, Spa Services, Training Program, Training/Teaching
Nail Technician - On-Call
Four Seasons Hotel Seattle
About the Role
As a Nail Technician at Four Seasons, you will deliver exceptional nail care treatments, ensuring guests experience the highest level of luxury and relaxation. This role requires technical expertise, professionalism, and a guest-focused approach to provide manicures, pedicures, and specialty nail treatments that align with Four Seasons' world-class standards. You will also contribute to the overall spa experience by promoting services, products, and maintaining a pristine work environment.
What You Will Do
- Provide professional nail treatments, including manicures, pedicures, polish changes, paraffin dips, and specialty nail services.
- Deliver treatments with skill, proficiency, and a friendly demeanor, ensuring guests are informed and comfortable throughout their experience.
- Educate guests on proper nail care and recommend suitable retail products to enhance results.
- Begin treatments promptly at scheduled times and complete services within the designated time frames.
Guest Interaction & Service Excellence
- Handle guest interactions with professionalism and warmth, accommodating individual needs and preferences.
- Promote all spa services, products, and programs to enhance the guest experience and encourage repeat visits.
- Provide personal, gracious, and attentive service to create memorable guest experiences.
Operational Excellence
- Maintain a clean, sanitized, and organized work area in compliance with industry hygiene standards.
- Prepare treatment areas with necessary supplies and ensure proper setup and breakdown for each appointment.
- Utilize the spa software program to manage appointments and maintain accurate records.
Team Collaboration & Compliance
- Work harmoniously with colleagues and supervisors, supporting overall spa operations.
- Assist with reception duties, such as answering product inquiries and escorting guests to locker rooms.
- Support spa attendants by stocking, folding, and tidying locker rooms and guest areas as needed.
- Adhere to all safety procedures, local legislation, and Four Seasons' standards of conduct.
What You Bring:
- National certification or license as a Nail Technician.
- A minimum of 2 years of experience as a nail technician in a luxury spa or wellness setting.
- Proficiency in English, with excellent communication and interpersonal skills.
- Strong understanding of high-quality spa service experiences and nail care practices.
- Exceptional organizational skills, attention to detail, and a professional demeanor.
- High grooming standards and a passion for providing outstanding guest experiences.
- Punctuality and flexibility to meet guest and business needs.
What We Offer:
- Compensation: $21.30/hour, plus applicable commissions & gratuities
- Opportunities for professional growth within a globally recognized luxury brand.
- Access to world-class training and development programs.
- WA Paid Sick & Safe Time
- 401k Retirement Savings Plan
- Complimentary Meals in our Employee Cafeteria
- Complimentary Uniform Care & Dry Cleaning
- WA State Leave
- Investment in your Wellbeing
Schedule & Hours:
- Weekend & Holiday Availability is required for this role
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.