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NAS Business Development Representative

SCI Shared Resources, LLC

Houston, TX

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JOB DETAILS
SKILLS
Business Development, Calculators, Call Volume, Campaigns, Coaching, Communication Skills, Computer Skills, Customer Experience, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Field Sales, Field Trials, Insurance, Leadership, Manual Dexterity, Metrics, Microsoft Office, Multilingual, Onboarding, Outbound Call Centers, Performance Metrics, Presentation/Verbal Skills, Regional Sales, Sales, Sales Cycle, Sales Management, Sales Pipeline, Social Networking, Telesales, Website Conversion, Work From Home, Writing Skills
LOCATION
Houston, TX
POSTED
30+ days ago
Our associates celebrate lives. We celebrate our associates.


The Business Development Representative (BDR) is responsible for driving top-of-funnel activity by identifying, engaging, and qualifying potential customers across North America. Working remotely, this role supports both the Corporate and Market-Based Re-Engagement sales teams by setting qualified appointments using company-paid or company-assisted lead sources. This is a role committed to building a pipeline for a high-impact sales organization.


JOB RESPONSIBILITIES


+ Complete a comprehensive onboarding program that requires successfully completing coursework, passing assessments, and demonstrating the appropriate skills to begin fulfilling the following responsibilities:

+ Conduct outbound outreach (calls, emails, and texts when appropriate) to company-provided leads.

+ Quality leads based on pre-defined criteria for re-engagement or market-based sales appointments.

+ Set and confirm appointments with Re-Engagement and Market-Based Advisors.

+ Leverage CRM, outreach programs, and technology to manage lead status, appointment activity, and follow-ups.

+ Collaborate with their Sales Managers and regional leadership to optimize messaging and campaign strategy.

+ Meet or exceed daily, weekly, and monthly KPI targets for outreach and appointments set.

+ Maintain accurate, up-to-date records in CRM.

+ Seek out a manager’s coaching to improve sales cycle, techniques, proficiency, and product knowledge

+ Complete annual certification on critical skills as deemed necessary for success.


KEY SUCCESS METRICS


+ Activity Volume (calls, emails, texts)

+ Qualified Appointments Set (weekly/monthly)

+ Conversion Rate to Appointment (hold rate%)

+ Feedback from field sales teams


MINIMUMREQUIREMENTS


Education


+ High School Diploma or equivalent


Licenses


+ Insurance license preferred, but not required


Experience


+ Sales or Customer experience preferred

+ Previous experience with Customer Relationship Management (CRM) sales systems preferred

+ 1+ year in sales, customer service, call center, or outbound appointment setting preferred.


Knowledge, Skills, and Abilities


+ High-energy, outbound-focused

+ Self-starter motivated by goals

+ Strong verbal and written communication skills.

+ Proficient computer skills including the MS Office suite

+ Proficient computer skills with CRM and Social Networking Apps preferred

+ Bilingual, knowledge of another language preferred

+ Professional attire is required when meeting with clients or representing the company

+ Professional, coachable, and goal-oriented

+ Able to work flexible hours, including evenings and weekends


WORK CONDITIONS


Work Environment


+ Work indoors during all seasons and weather conditions

+ Comply with the Corporate dress code policy

+ Reliable internet access


Work Postures


+ Sitting continuously for many hours per day, up to 6 hours per day


Physical Demands


+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage


Work Hours


+ Working beyond “standard” hours as the need arises


Postal Code: 77019


Category (Portal Searching): Sales


Job Location: US-TX - Houston


Job Profile ID: S00169


Time Type: Part time


Location Name: SCI Corporate Office

About the Company

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SCI Shared Resources, LLC

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