We're not just crafting cold brew, we're revolutionizing the beverage industry. At Java House, our Peel & Pour Pods are redefining how cold brew is experienced, delivering café-quality coffee with unmatched convenience -- zero equipment and zero hassle, just amazingly smooth and bold flavor in every pod. Now is your chance to join a fast-growing and innovative team that is reshaping how the world views coffee. If you are energized by growth, inspired by innovation, and ready to be a part of something big - let's chat!
JOB DESCRIPTION
The National Account Manager (NAM) - Office Coffee Service (OCS) is responsible for driving sales revenue, profit, and growth of major accounts within the office coffee channel. This role is critical for building and maintaining relationships with key decision makers and positioning the Java House Peel & Pour line for success across large accounts (both distributors and end-using customers). This role will report to the Vice President of Sales for OCS.
RESPONSIBILITIES
Grow and manage relationships with new and existing major national and regional clients to grow profitable sales
Develop annual customer business plans to achieve revenue, volume, and profit targets within the OCS channel
Help identify new OCS customer opportunities and partnerships to expand market presence and drive incremental growth
Analyze sales data, market trends, and customer performance to optimize revenue and growth
Track and coordinate new pricing and contracts and manage all contract renewals and negotiations for major accounts
Partner with marketing to develop customer-specific programs, collateral, and sampling initiatives to drive brand engagement
Lead customer presentations, business reviews, contract agreements
Stay current with industry trends and competitive landscape to identify growth opportunities
QUALIFICATIONS
Bachelor's degree in business, marketing, or related field
5+ years of progressive experience in account management, business development, or sales strategy within the office coffee, and foodservice food and beverage industry
Proven success managing national or regional accounts within OCS, distributor, or foodservice industry
Strong negotiation, presentation, and relationship-building skills
Ability to travel as needed, including overnight travel (30-40%)
KNOWLEDGE AND SKILLS
Self-starter with high energy and the ability to thrive in an entrepreneurial, fast-paced environment
Deep understanding of workplace coffee trends, employee engagement programs, and premium beverage positioning
Proven success in both distributor and end-user business development
Excellent relationship-building capabilities with decision-makers and influencers within the office coffee and break room space
Strong analytical and strategic thinker
Proficient in data analysis tools, CRM systems, and Microsoft Office Suite
Ability to approach every customer interaction with a problem-solving and can-do attitude
Work effectively with others, especially other functions
Ability to balance short-term wins with long-term strategic goals
Exceptional presentation, negotiation, and relationship-building skills
Strong problem solving and solution skills
Proven initiative and follow-through to drive business