National Account Specialist - DON - US

SUMMARY

Represents the National Account Department by interacting with established National/Regional Accounts and developing new National/Regional Account programs.

KNOWLEDGE, SKILLS, AND ABILITIES

Required:  Associate’s degree in related field and 2+ years of foodservice, sales, or related experience OR equivalent combination of education and experience. Intermediate proficiency with Microsoft Office products (specifically Excel, Word, and Powerpoint). Strong analytical, organizational skills and the ability to problem solve, multitask, prioritize and work independently. Excellent communication and time management skills.

Preferred:  Bachelor’s degree, 2+ years of experience in sales or customer service experience in an office environment and previous SAP experience. 

ESSENTIAL DUTIES

• Call on established National and Regional Accounts to introduce monitor and enhance program compliance and growth.

• Conduct meetings on a regular basis with first level managers of each account.

• Keep informed on new products, pricing, and other general program and industry information .

• Act as a consultant, to provide advice and guidance to customers in relation to their requirements.

• Insure proper service and follow-up on all customer accounts.

• Display or demonstrate product, using samples and catalog to emphasize features and benefits, where applicable and within program parameters.

• Review receivables for all accounts and resolves any credit/collection issues with the Corporate National Accounts Credit department or Distribution Center Credit Department.

• Ensure accurate pricing per program parameters.

• Identify new Regional Chain Account business opportunities.

• Maintain daily contact with internal departments, customers, factory representatives, and other outside sources.

• Report on current activities and matters concerning assigned National/Regional accounts to the National Account District Sales Managers and National Account Managers on a regular basis.

• Keep records and reports on all phases of activities and check on competitive activity.

• Perform other duties as assigned.