National Builder Project Coordinator

Summary: The National Builder Project Coordinator supports the development, execution, and growth of national builder programs across multiple regions. This role serves as the primary liaison between National Accounts, Branch Leadership, Marketing, and Operations to ensure successful program implementation, operational alignment, reporting accuracy, and long-term business growth. The ideal candidate is highly organized, analytical, and capable of managing multiple cross-functional initiatives while driving process improvements and supporting strategic national account objectives.

Work Hours: Monday to Friday from 08:00 AM to 05:00 PM

Seniority Level: Mid-Senior Level

Employment Type: Full-time

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

National Builder Program Management

• Coordinate the launch and implementation of national builder programs in newly awarded markets.
• Introduce and onboard branch teams to national builder programs, ensuring alignment with program standards, expectations, and operational requirements.
• Coordinate strategic sample distribution to support new program launches and market expansions.
• Partner with Branch Leadership to assess market readiness and facilitate successful program implementation.
• Support contract execution, pricing alignment, rebates, product continuums, and program renewal activities.
• Monitor program compliance and ensure consistent execution across participating branches.

Builder Shows & Events

• Plan, coordinate, and execute national and regional builder trade shows, meetings, and partner events.
• Coordinate internal approvals, event logistics, booth setup and teardown, sample materials, tabletop displays, and meeting preparation.
• Document meeting discussions and distribute follow-up action items to internal stakeholders.
• Track and manage leads generated through builder events and collaborate with branch teams to ensure timely follow-up.
• Maintain Builder Tracking Reports and provide post-event summaries highlighting opportunities, risks, and recommended next steps.

Process Improvement & Program Execution

• Identify opportunities to improve operational processes, communication, and visibility across national builder programs.
• Streamline coordination between National Accounts and branch teams.
• Improve lead tracking, reporting, and sample distribution processes.
• Support resolution of startup challenges and program execution issues.
• Maintain accurate documentation, reports, and program records within SharePoint and other internal systems.

Reporting & Analytics

• Maintain and update key business reports, including:
• • Builder Wins Report
  • National Builder Activity Report
  • Master Crossover List
  • National Program Rollout Tracker
• Builder Growth Report
• RFP, Program & Bid Tracker
• Analyze program performance and provide leadership with actionable insights on growth opportunities, risks, and operational improvements.
• Support forecasting, pipeline management, and program visibility across all regions.

Marketing & Sales Support

• Develop and update marketing and sales collateral for trade shows, builder meetings, RFPs, and national program presentations, including product catalogs, architectural binders, brochures, presentations, sample displays, pricing documents, and proposal materials.
• Partner with Marketing to ensure consistent branding and professional presentation standards.
• Support strategic positioning for competitive bids, RFP responses, and national builder program rollouts.
• Perform additional duties and special projects as assigned.

Additionally the candidate must meet the following Education and/or Experience requirements:

• Bachelor's degree in Business Administration, Marketing, Construction Management, Communications, or a related field is preferred. Candidates with equivalent education, demonstrated skills, and relevant professional experience will also be considered.
• Industry experience is not required; however, experience within the building materials, construction, homebuilding, or builder supply industries is strongly preferred.
• Advanced proficiency in Microsoft Excel, including data analysis, pivot tables, reporting, and large dataset management.
• Advanced proficiency in Microsoft PowerPoint with the ability to create executive-level presentations and compelling data visualizations.
• Strong organizational, analytical, and project coordination skills with exceptional attention to detail.
• Demonstrated ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.
• Excellent verbal and written communication skills with the ability to collaborate effectively across cross-functional teams.
• Experience with SharePoint, CRM systems, reporting tools, or project management software is preferred.
• Strong problem-solving skills with the ability to identify process improvements and drive operational efficiencies.

This role has the following physical demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package that includes:

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

• Top 5 fastest growing companies - OC Business Journal
• Supplier Diversity Award - Home Depot
• #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
• Top Workplaces Award winner multiple times - Top Workplaces
• MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.