National Channel Operations Manager

Fujifilm Corporation

Boise, ID

JOB DETAILS
SKILLS
Americans with Disabilities Act (ADA), Analysis Skills, Budgeting, Channel Management, Channel Strategies, Channel Support, Claims Processing, Communication Skills, Compensation and Benefits, Continuous Improvement, Contract Management, Contract Processing, Contract Requirements, Contract Review, Cross-Functional, Customer Relationship Management (CRM), Customer Support/Service, Data Analysis, Data Storage, Database Report Tools, Dealer Channel, Detail Oriented, Digital Art, Diversity Recruiting, Documentation, ERP (Enterprise Resource Planning), Electronics, Finance, Financial Modeling, Financial Operations, Financial Trend Analysis, Forecasting, Healthcare, Incentive Programs, Insurance, Interpersonal Skills, Interviewing Skills, Leadership, Leading Edge Technology, Lean Six Sigma, Legal, Manufacturing, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Multitasking, NetSuite, Onboarding, Operational Improvement, Operational Support, Operations Management, Operations Processes, Oracle, Order Management, Performance Analysis, Performance Metrics, Performance Reviews, Pricing, Printing, Problem Solving Skills, Process Improvement, Product Management, Product Packaging, Product Positioning, Product Pricing, Product Support, Profit & Loss, Program Evaluation, Project/Program Coordination, Project/Program Management, Promotional Programs, Promotional Strategy, Reporting Dashboards, Reseller Channel, Revenue Growth, Risk Management, SAP, Sales, Sales Support, Salesforce.com, Six Sigma, Standard Operating Procedures (SOP), Strategic Analysis, Strategic Planning, Supply Chain Operations, Willing to Travel, Writing Skills
LOCATION
Boise, ID
POSTED
1 day ago

Position OverviewThis position is a highly analytical and detail-oriented Pricing, Contracts & Operations Manager that supports and optimizes commercial operations for the Fuji dealer channel. Responsible for managing dealer pricing programs, contract administration, operational workflows, and channel support processes that drive dealer satisfaction, revenue growth, and operational efficiency.The ideal candidate has experience working with dealer, distributor, or channel partner networks and understands the complexities of dealer pricing structures, channel agreements, rebate programs, and operational coordination. This position requires strong collaboration across sales, finance, legal, operations, and dealer development teams to ensure consistent execution and scalable growth across the Fuji dealer network.The preferred location for this position is located near a major airport.Company OverviewAt FUJIFILM North America Corporation, we are many things to both consumers and business customers. We're looking for passionate, mission-driven people to help us continue to innovate.With five operating divisions, there's a lot of opportunity to find your niche and make an impact. Perhaps you'll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax. Maybe you'll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you might have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets. You could be drawn to our Business Innovation Division—they develop office and commercial print solutions and enable digital transformation. And if you're interested in tape, check out our Industrial Products Division—they develop data storage solutions.The Business Innovation Division of FUJIFILM North America Corporation is the largest graphic distributor in the US. We deliver world-class state-of-the-art solutions for Digital Printing, Production Toner Solutions, Office A3/A4 MFP Products, Packaging, and a full range of traditional Offset printing products. In addition, we are the industry leader in Color Standardization and G7 implementation.We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City.Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.”Visit: DescriptionDealer Pricing Strategy & ManagementDevelop, implement, and maintain dealer pricing programs, discount structures, rebate initiatives, and promotional pricing strategies for the Fuji dealer channelPartner with sales leadership and dealer development teams to support competitive pricing and profitability goalsReview and approve special pricing requests, dealer incentives, bid support, and channel pricing exceptionsAnalyze dealer performance, margin trends, competitive positioning, and pricing effectivenessEnsure pricing governance and consistency across dealer agreements and regional programsMaintain pricing tools, databases, and reporting systems to ensure accurate dealer pricing and program administrationDealer Contract ManagementManage the full lifecycle of dealer agreements, pricing contracts, rebates, and operational documentationCoordinate with legal, finance, and sales teams to support contract drafting, review, approvals, renewals, and amendmentsMaintain centralized records of dealer contracts, compliance documentation, and pricing agreementsMonitor contract obligations, pricing commitments, rebate terms, and renewal schedulesSupport dealer onboarding and operational setup processes related to contracts and pricing programsIdentify contractual or operational risks and recommend mitigation strategiesDealer Operations & Process ImprovementLead operational initiatives that improve dealer support processes, workflow efficiency, reporting accuracy, and cross-functional coordinationDevelop and maintain standard operating procedures (SOPs) for dealer pricing, contract administration, and operational workflowsPartner with internal teams to streamline dealer order management, approvals, claims processing, and communication processesSupport ERP, CRM, and dealer management system enhancements and integrationsDevelop operational dashboards and KPI reporting related to dealer program performance, pricing utilization, and contract complianceDrive continuous improvement initiatives focused on scalability, dealer experience, and operational excellenceCross-Functional CollaborationServe as a key liaison between dealer sales teams, finance, legal, operations, customer service, and executive leadershipProvide guidance to dealers and internal stakeholders regarding pricing policies, contract requirements, and operational proceduresSupport forecasting, budgeting, and strategic planning initiatives for the Fuji dealer channelAssist with audits, compliance reviews, and dealer program evaluationsSet performance goals, provide constructive feedback, and conduct performance evaluations to ensure team members meet expectationsStrong ability to influence people and align remote teams to achieve agreed goals and objectivesChampions an environment that reflects Fujifilm's valueOther duties as assignedQualificationsRequiredBachelor's degree in Business, Finance, Operations, Supply Chain, or related field5+ years of experience in pricing, contracts administration, channel operations, dealer support, or commercial operationsExperience working with dealer, distributor, reseller, or channel partner networksStrong analytical and financial modeling skillsExperience managing pricing programs, dealer agreements, rebates, and operational processesPrevious experience managing and leading a teamPricing strategy and analysis experienceDemonstrated contract lifecycle managementOperational process improvementFinancial and commercial acumenExcellent cross-functional teamwork skills (product management, support, sales, service, and management)Attention to detailOutstanding organizational skillsStrategic problem-solving talentsReporting and data analysis abilitiesExperience with ERP, CRM, and dealer management systems such as SAP, Oracle, NetSuite, Salesforce, or similar platformsExcellent stakeholder management skillsAbility to manage multiple priorities in a fast-paced environmentEssential communication skills, both written and verbalWorking knowledge of Microsoft applications including Word, Outlook, and PowerPoint with advanced proficiency in Excel and reporting toolsAbility to travel ~10%PreferredExperience in manufacturing, imaging, technology, industrial equipment, or distribution industriesFamiliarity with dealer incentive programs, co-op structures, and channel pricing modelsExperience with Lean, Six Sigma, or process improvement methodologiesExperience with building a teamKnowledge of commercial compliance and operational best practicesPMP, Lean Six Sigma, or related certificationsSalary and BenefitsMedical, Dental, VisionLife Insurance401kPaid Time OffEEO InformationFujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.ADA InformationIf you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hlushrteam@fujifilm.com).Job LocationUS-Remote#J-18808-Ljbffr

About the Company

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Fujifilm Corporation