National Records Manager

Opensity Solutions

Denver, CO

JOB DETAILS
SALARY
$85,000–$125,000 Per Year
SKILLS
Best Practices, Capacity Load, Communication Skills, Cost Control, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Document Management, Enterprise Sales, Leadership, Legal, Lift/Move 40 Pounds, Maintain Compliance, Meet Sales Quota, Organizational Skills, People Management, Policy Implementation, Records Management, Reporting Skills, Standard Operating Procedures (SOP), Standards Development, Team Player, Technical Operations, Technical Support, Training Program Development, Willing to Travel, Writing Skills, iManage
LOCATION
Denver, CO
POSTED
3 days ago

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.We're seeking a dynamic leader to oversee Records and Information Governance (IG) operations across multiple client sites nationwide. This role ensures consistent implementation of firm‑wide IG initiatives, drives operational excellence, and fosters strong client relationships. Hybrid position that will require a minimum of 3‑4 days per week in the office.What You'll DoLead and manage IG and Records teams across multiple offices.Partner with Enterprise Account Director to achieve revenue goals, control costs, and deliver exceptional client service.Develop and implement training programs to support staff growth and performance.Serve as the primary point of contact for client issues and relationship management.Develop Standard Operating Procedures, oversee audits, to ensure compliance with firm‑implemented IG policies.Prepare monthly reports and assist with annual business reviews.What We're Looking ForExperience: 5+ years in Records & Information Management (RIM) or IG, in a legal environment.Experience: 2+ years of direct supervisory experience.Skills: Strong leadership, communication, and organizational skills; ability to write SOPs and share best practices.Technical Knowledge: Familiarity with RIM/IG software (FileTrail, LegalKEY, iManage Records Manager) and Document Management Systems (iManage/FileSite, NetDocs).Education: Bachelor's degree preferred but not required.Ability to travel as needed; both regionally and nationally.Ability to lift or move 40 lbs or greater.Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.Ability to walk, bend, kneel, stand or sit for an extended period of time.Why Join UsWork with a cross‑functional team of IG experts, operations, and technology professionals.Opportunity to shape and standardize IG practices across a national footprint.Collaborative culture focused on excellence and client satisfaction.The compensation range for this role is $85,000 to $125,000 per year and may be eligible for an annual bonus. Actual compensation within that range will be highly dependent upon the individual's location, skills, experience, and qualifications.$43,888.00 – $136,233.98#J-18808-Ljbffr

About the Company

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Opensity Solutions