- Investigate, analyze, and define underlying issues in software systems by collaborating with vendors and stakeholders. - Develop test plans and strategies based on business, design, and functional requirements. - Work closely with Subject Matter Experts (SMEs) to execute test scenarios and validate system functionality. - Report test results to the Release Management function for the SCUBI system and other DES applications. - Assist with load, stress, and performance testing, including setting up monitoring, executing tests, and analyzing results. - Coordinate and ensure all testing activities and deliverables are completed on schedule. - Verify software applications meet performance test goals and are thoroughly performance tested. - Create and execute test cases for manual and automated testing of GUI, client/server, and web applications on multiple platforms. - Perform data validation and execute complex SQL and PL/SQL queries. - Track and manage defects using tools like HP ALM, Manage Engine, and Service Now. - Preferred experience or knowledge in state UI-Unemployment Insurance Benefits systems and SCUBI/Tax systems. - Hybrid work environment: alternate weekly between onsite and remote work.