NCDOT- Specialist- Expert

Specialist- Expert
 
Primary Location: Tyner, NC
 
 
V-Soft Consulting is currently hiring a Specialist- Expert for our premier client Tyner, NC.
 
 
Education and Experience:
 

• Migrating data and user profiles 7            
• Documenting process and procedures related to technical field support activities 7            
• Demonstrates knowledge and working experience with ServiceNow call tracking system 7              
• Comfortable with traveling for 7

 
WHAT YOU'LL DO:
Job Responsibilities:
 

• Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer.
• Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system.
• Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems.
• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers.
• Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same.
• Responsible for user data and migration of profiles as computers are replaced.

 
Interested?
 
Qualified candidates should send their resumes to nchinnabathini@vsoftdigital.com
 
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
 
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
 
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.