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IT Support Jobs in Raleigh, NC

NCDOT - Technical Specialist- Expert

Sunrise Systems Inc

Raleigh, NC

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JOB DETAILS
SKILLS
Calendar Management, Cloud Computing, Customer Relations, Knowledge Transfer, Leadership, Microsoft Windows Azure, Problem Solving Skills, Risk Analysis, Risk Management, Team Player, Technical Delivery, Technical Leadership, Technical Support, Technical Writing, Technical/Engineering Design, Test Design, Testing, Time Management, User Interface Design
LOCATION
Raleigh, NC
POSTED
3 days ago
NCDIT-Transportation (NCDIT-T) is seeking a Technical Specialist - Expert to support the delivery of the NCMAX modernization effort and support the needs of our customers in NC DMV.

- The candidate will need to come on-site on the first day to collect equipment.
- All candidates must be local to the Triangle region of North Carolina.
- This position may require on site attendance when business needs warrant in person participation, such as scheduled meetings or other task specific activities.
The Technical Specialist will support the delivery of the NCMAX solution by driving technical execution, removing delivery obstacles, managing risks, and ensuring the solution is technically ready for implementation. This role requires deep knowledge of existing DMV systems and the ability to collaborate across technical teams, vendors, and program leadership. This position will directly support the NCMAX Technical Lead


Key Responsibilities
Technical Delivery & Readiness
- Facilitate day to day technical execution across all modernization workstreams, including data conversion, Azure environment buildout, integrations, technical design, testing, and customer facing components.
- Identify technical risks, issues, and dependencies; develop mitigation plans and ensure timely resolution.
- Ensure integrations, interfaces, and cloud environments are fully prepared for deployment.
Vendor & Stakeholder Coordination
- Partner with the Modernization Vendor s Technical Manager to validate readiness of all solution components.
- Represent the State technical team in vendor technical meetings and confirm alignment with DIT/DOT technical standards.
- Work closely with internal teams, field operations, and external partners to ensure technical alignment and timely issue resolution.
Governance & Documentation
- Participate in program meetings to communicate technical decisions, risks, and status.
- Ensure creation, approval, and storage of required technical documentation (designs, test plans, conversion plans, runbooks).
- Support knowledge transfer activities to ensure State teams can sustain the solution post implementation.

About the Company

S

Sunrise Systems Inc

Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.

We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.

Our collective business experience spans over two and a half decades and ranges from:

  • Business, management, and technical fields
  • Information technology consulting and software solutions.
  • Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
  • Motivating technology staff and establishing partnerships with Fortune 500 companies

Sunrise Systems has a vast range of competence in:

  • Design, development, and support of cloud-based solutions from simple to highly complexed
  • Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
  • Data processing and data migration
  • Application re-engineering and platform migration
  • Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1990
WEBSITE
http://www.sunrisesys.com/

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