NCIC Coordinator

NCIC Coordinator

Salary

$20.66 Hourly

Location

700 N. Main St., Las Cruces, NM

Job Type

Full-time Regular

Job Number

G012 08-26 EN

Department

Police

Opening Date

08/17/2026

Closing Date

9/7/2026 11:59 PM Mountain

• Description
• Benefits
• Questions

Nature of Work

Manage the National Crime Information Center through auditing, training and certification of local terminal operators and validation of all records entered by local operators into the system.

Position involves competing demands, performing multiple tasks, working to deadlines, occasional work beyond normal business hours. Work is performed in a police office environment. Interaction with armed forces is prevalent on a daily basis. Regular attendance is an essential function of the job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies.

Light physical demands. Frequent to constant use of a personal computer. 80% of the day is spent at a desk, 5% is spent standing, and 5-10% is spent moving to various locations within the facility to retrieve/deliver files, reports, etc. Lifting and carrying up to 5 pounds frequently in handling files and reports. Frequent to constant use of a personal computer, calculator, and mainframe system. No strenuous physical requirements noted. Considerable flexibility to structure daily activities between the sitting, standing, and walking.

Full-time regular, non-exempt, union represented position.

This position is a grade PNCC - 1.

Duties and Responsibilities

• Manages the National Crime Information Center in order to ensure the integrity of crime information in compliance with Federal and State regulations.
• Enters, supplements, modified, clears and cancels records in NCIC.
• Conducts quality control by reviewing entries and making corrections.
• Validates NCIC records by contacting the Complainants, Detectives, and the Courts.
• Develops and maintains a record keeping system for validations; updates status of each record manually and on-line using the Internet.
• Responsible for confirming/locating wanted persons, stolen vehicles, stolen property - nationwide (by ensuring the hits are identical and outstanding) and verify extradition limitations on wanted persons. Contacting complainants of recovery procedure.
• Develops and delivers various levels of training. Certification and re-certification of terminal operators. Maintains files on terminal operators documenting training, level of access and certification.
• Monitors system use. Ensure all system users are following operating procedures for NCIC, NLETS and NMLETS. Provides technical and operational assistance when operators are experiencing problems with equipment and/or transactions. Maintains library of NCIC manuals, with updates and revisions.
• Prepares for and cooperates in all FBI/State audits to ensure federal compliance.
• As NCIC Coordinator, performs the duties of Terminal Agency Coordinator. Acts as Terminal Security Officer monitoring system use; training and certification of operators.
• Records maintenance to include validation of records and quality control; entering, modifying, clearing and cancelling records. Responsible for confirming, locating wanted/missing persons, stolen vehicles and stolen property; extradition.
• Provides technical and operational assistance.
• Acts as contact agent for the Police Department in all NCIC matters brought forth by the State and FBI including audits.
• Provides legal testimony when necessary in relation to the above duties.

Minimum Qualifications

High school diploma or GED and four (4) years fulltime experience in operating and managing the National Crime Information Center system including complex recordkeeping and administrative support experience. Must obtain Full Access Operator Certification and Terminal Agency Coordinator (TAC) Certification within 6 months of hire; recertifying every two (2) years. Must pass a thorough background investigation. A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy.

Licenses/Certification(s)

Valid driver's license is required. Full Access Operator Certification and Terminal Agency Coordinator (TAC) Certification; recertification required every two (2) years.

Knowledge, Skills, and Abilities

Knowledge of: LCPD policies and procedures; multiple automated Law Enforcement data systems (NMLETS and PRIORS); strong organizational, records management, planning, and analytical skills; principles of record keeping and records management; techniques for dealing with the public, in person and over the telephone; City computer applications involving word processing, data entry and standard report generation; City policies and procedures; basic business English, spelling and grammar; office practices and procedures.

Skills in: Dealing tactfully and courteously with individuals in stressful situations; entering information into a computer system with speed and accuracy; effective verbal and written communication.

Ability to: Assess and prioritize multiple tasks, projects and demands; communicate effectively in verbal and written forms; communicate effectively with the public and Law Enforcement agencies; establish and maintain effective working relations with co-workers and the general public; maintain confidentiality of information.

To view a summary of benefits offered by the City of Las Cruces,

Benefits - Home

01

Are you a current City of Las Cruces employee? (If you fail to include this information under the work experience section of your application, you may be disqualified from the process).

• Yes
• No

02

Do you have the minimum requirement of a high school diploma or equivalent (GED)? (If you fail to include this information under the work experience section of your application, you may be disqualified from the process).

• Yes
• No

03

Do you have a valid drivers License?

• Yes
• No

04

If you answered "yes" to the previous question above, please indicate the type of license, license number, expiration date, any restrictions or endorsements, and the state that issued the license. If none, type N/A.

05

This position requires four (4) years full-time experience in operating and managing the National Crime Information Center system including complex recordkeeping and administrative support experience. Do you meet this requirement? (If you fail to include this information under the work experience section of the application, you may be disqualified from the selection process).

• Yes
• No

06

Describe your work experience in operating and managing the National Crime Information Center system. (This will be verified against the information you provided under the work experience section). If none, type N/A.

07

Describe your recordkeeping and administrative support experience. (This will be verified against the information you provided under the work experience section). If none, type N/A.

08

This position requires certification as a Full Access Operator and Terminal Agency Coordinator (TAC) within six months of employment. Indicate by choosing from the option below if you are currently certified in these areas. If you do not have these certifications, choose None.

• None
• Full Access Operator Certification
• Terminal Agency Coordinator Certification

Required Question

Employer City of Las Cruces

Address P.O. Box 20000

Las Cruces, New Mexico, 88004

Phone 575-528-3100

575-528-3100

Website http://www.lascruces.gov