NetSuite Support Administrator Location: Cambridge, MA | Hybrid (4 days onsite per week) Employment Type: Contract Rate: $60 - 65/hour
Position Summary
The NetSuite Administrator owns day-to-day administration and configuration of Scholar Rock's NetSuite environment. This role designs, builds, and maintains workflows, saved searches, reports, and custom records, and provides operational support for Finance and Accounting users.
Key Responsibilities
Administer and configure NetSuite, including roles, permissions, user access, and system settings.
Design, build, and maintain workflows, saved searches, reports, and custom records to support business needs.
Maintain approved foreign exchange rates.
Troubleshoot and resolve failed or stuck workflows and scheduled processes.
Resolve application issues and user support requests, partnering with Finance and Accounting to investigate and address root causes.
Manage user accounts, roles, permissions, and access changes.
Support light customizations and contribute to enhancements.
Support internal and external audits (e.g., SOX, financial, access reviews) by providing system documentation, configuration evidence, user access reports, and control-related information as requested.
Work with the IT Service Desk to manage, track, and close NetSuite support tickets.
Maintain documentation of system configuration, common issues, and support procedures.
Partner with managed services on complex.
Qualifications
4+ years of hands-on NetSuite administration experience.
Experience configuring workflows, saved searches, reports, and custom records.
Experience supporting Finance and Accounting users in a NetSuite environment.
Experience supporting financial systems audits, including access reviews, segregation-of-duties controls, and audit documentation requests.
Strong troubleshooting and problem-solving skills.
Experience working with a ticket-management or IT service-management process.
Ability to work independently in a remote environment.
Clear written and verbal communication skills.
NetSuite Administrator certification preferred.
Numbers & Facts
Location
Boston, MA (Remote)
Salary
$70 Per Hour
Skills
Access Controlunmatched
Accountingunmatched
Administrative Skillsunmatched
Business Supportunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Document Managementunmatched
Documentationunmatched
Exchange Ratesunmatched
External Auditunmatched
Financeunmatched
Financial Auditunmatched
Financial Systemsunmatched
Foreign Exchange (FX)unmatched
IT Service Management (ITSM)unmatched
Identify Issuesunmatched
Information Technology/Systems Auditunmatched
Internal Auditunmatched
NetSuiteunmatched
Operational Supportunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Root Cause Analysisunmatched
Sarbanes-Oxley Act (SOX)unmatched
Systems Administration/Managementunmatched
Systems Maintenanceunmatched
Technical Supportunmatched
User Account Administrationunmatched
Writing Skillsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.