Essential Duties and Responsibilities
- Develop, test and deploy suitelets, workflows and scripts, as directed by the VP of Internal Business Systems.
- Create saved searches, custom reports, KPI’s and dashboards.
- Provide ongoing support to users, including troubleshooting issues and answering questions.
- Collaborate with ACP executives and the VP of Internal Business Systems to customize NetSuite, ensuring alignment with standardization and optimization initiatives, and to develop customized reporting, visualizations, and other requests as needed.
- Working with Internal Business Systems team members, collaborate with individual departments and the Operations team to increase departmental efficiencies and optimize internal systems.
- Document processes as they relate ACP’s internal systems.
Additional duties preferred but not required:
- Create reports in Power BI using information from multiple data sources.
- Work with the Manager of ConnectWise to create ConnectWise reports and dashboards as well as maintenance of setup tables.
- Support other software that integrates with NetSuite (i.e. ConnectWise Sell, ConnectWise PSA, Channel Online, etc.)
Competencies & Skills
- Self-starter
- Attention to detail and accuracy
- Strong analytical and problem-solving skills
- Excellent communication and customer service skills
- Strong technical skills and desire to learn and keep up with new technologies
- Strong organizational and follow-up skills
- Strong sense of teamwork
Knowledge, Education & Experience
- 2-3 years ERP System Administration experience, NetSuite preferred
- Administrator level knowledge of roles, permissions, custom records, reports, saved searches, dashboards and forms
- Experience with SuiteScript and SuiteFlow
- HTML knowledge
- SQL knowledge
- Familiarity with any of the following software packages:
- ConnectWise CPQ
- ConnectWise PSA
- BrightGauge
- Power BI
- Channel Online
Compensation
Tusker is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
We seek team members from all backgrounds to join our organization, and we encourage our employees to bring their authentic, unique, and best selves to work.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.
Tuskers make hiring decisions based solely on qualifications, merit, and business needs at the time