- Work with Customers to understand their processes and support their optimized use of NetSuite- Direct post go-live optimizations and follow-on development efforts- Primary point of contact for application support managing any escalations to NetSuite support- Manage user access and maintain proper system access/roles/rights- Support user requests for new searches, reports, KPI’s and dashboards- Plan, review, and manage change configurations, customization, and 3rd party integration requests- Fully document existing and new customizations and workflows- Develop, test, and deploy application extensions using system API and 3rd party tools- Manage NetSuite integration with internal and external systems- Ability to create scripts and workflows to meet business requirements- Develop, test and deploy NetSuite customizations and new functionality based on changing business needs- Manage business process testing for ongoing NetSuite upgrades- User Training (Process/Systems)- Monitoring the health of NetSuite processes-All other duties as assigned
Job Requirements
- Experience supporting financial functions within NetSuite.- Experience integrating multiple software platforms (Celigo, Concur, Avalara, Salesforce, Payroll, etc) with NetSuite.- Strong working knowledge of NetSuite CRM, ERP, records updating, dashboard management, saved searches, reporting and workflows.- A self-starter with demonstrated ability to troubleshoot issues and identify and implement resolutions.- A strategic thinker who can drive change within the team using KPI’s and metrics oriented methods.- History in supporting internal bespoke or purchased application software.- Strong communication skills.- Detailed and focused, whilst remaining calm under pressure- Ability to understand the user’s journey and provide solutions and recommendations to build on continuous improvement.- NetSuite SuiteFoundation Certification- Netsuite Administrator Certification
Numbers & Facts
Location
Newport Beach, California
Skills
Application Programming Interface (API)unmatched
Business Process Managementunmatched
Change Managementunmatched
Communication Skillsunmatched
Configuration Managementunmatched
Continuous Improvementunmatched
Identify Issuesunmatched
Metricsunmatched
Multiplatform/Cross-Platformunmatched
NetSuiteunmatched
NetSuite CRMunmatched
NetSuite ERPunmatched
Performance Metricsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Reporting Dashboardsunmatched
Salesforce.comunmatched
Scripting (Scripting Languages)unmatched
Software Administrationunmatched
Systems Maintenanceunmatched
Test Plan/Scheduleunmatched
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