Amazon Web Services (AWS), Analysis Skills, Ansible, BGP, Bash Scripting, Business Continuity Planning (BCP), Capacity Management, Change Control, Cisco ASA (Adaptive Security Appliance), Cloud Computing, Computer Firmware, Computer Maintenance, Computer Security, Customer Support/Service, Detail Oriented, Disaster Recovery, EIGRP (Enhanced IGRP), Financial Control, Firewalls, GCP (Good Clinical Practices), High Availability, Hybrid Cloud, IPsec (IP Security), ISO (International Organization for Standardization), IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Incident Response, Information Technology & Information Systems, Intrusion Detection Systems, Intrusion Prevention Systems, Inventory Management, Layer 2 Protocols, MPLS (Multi-Protocol Label Switching), Microsoft Windows Azure, Netflow, Network Access Control (NAC), Network Administration/Management, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Router Configuration, Network Routers, Network Routing, Network Switching, Network Systems, Open Shortest Path First Protocol (OSPF), Performance Analysis, Performance Management, Problem Solving Skills, Python Programming/Scripting Language, QoS (Quality of Service), Risk Analysis, Root Cause Analysis, SNMP (Simple Network Management Protocol), SSL-TLS (Secure Socket Layer - Transport Layer Security), Scripting (Scripting Languages), Security Information and Event Management (SIEM), Service Level Agreement (SLA), ServiceNow, Software Patches, Software as a Service (SaaS), Spanning Tree Protocols, Team Player, Trend Analysis, U.S. National Institute of Standards and Technology (NIST), VLAN (Virtual Local Area Network), VPN (Virtual Private Network), Wi-Fi, Wide Area Network (WAN), Windows PowerShell, Wireless Communications