Artificial Intelligence (AI), CCNA - Cisco Certified Network Associate, Cisco Network Systems, Communication Skills, CompTIA Network+, CompTIA Security+, Computer Networks, Configuration Management, Customer Support/Service, Customer/Client Research, DWDM (Dense Wavelength Division Multiplexing), Documentation, Environmental Monitoring, Equipment Maintenance/Repair, Identify Issues, Intellectual Property Analysis, Maintenance Services, Microsoft Product Family, Microsoft Windows Operating System, Network Administration/Management, Network Configuration Management, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Router Configuration, Network Routers, Network Switching, Network System Hardware, Professional Services, Record Keeping, Reporting Skills, Systems Maintenance, Technical Delivery, Technical Leadership, Telecommunications, Telecommunications Equipment, Test Equipment, Track Customer Issues, Wireless Communications