General IT knowledge across networking, systems, web, and cybersecurity enough to speak the language and triage issues - Experience coordinating or managing IT vendors or contractors - Comfortable serving as the bridge between non-technical agency staff and technical contractors - Ability to track open tickets, follow up on deliverables, and escalate as needed - Experience in a small office or government environment preferred - Familiarity with Commonwealth of Virginia IT standards (VITA) a plus
TECHNICAL SKILLS (Required): - IT vendor and contractor management - General networking and systems knowledge (awareness level) - Cybersecurity awareness and VITA/COV compliance coordination - Website content coordination (not development) - IT asset and software license tracking - Help desk triage and escalation - Project coordination and ticket/task management - Microsoft Office / productivity tools
Numbers & Facts
Location
New Kent, VA
Skills
Governmentunmatched
Help Deskunmatched
Information Technology Softwareunmatched
Internet Securityunmatched
Maintain Complianceunmatched
Management of Information Systems/Technology (MIS)unmatched
Microsoft Officeunmatched
Network Administration/Managementunmatched
Network Systemsunmatched
Project/Program Coordinationunmatched
Software Licensesunmatched
Vendor/Supplier Managementunmatched
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