Business Support, Cisco Switches, Citrix Product Family, Communication Skills, CompTIA A+, Computer Networks, Computer Systems, Customer Support/Service, Desktop Administration, Desktop PC, Diagnostics Solutions/Software, Hardware Administration, Hardware Quality Assurance, High School Diploma, Local Area Network (LAN), MCSE - Microsoft Certified Systems Engineer, Microsoft Office 2007, Microsoft Windows 2003, Microsoft Windows 2007, Microsoft Windows System Administration, Microsoft Windows XP, Network Administration/Management, Network Cable, Network Connectivity, Network Software, Network Support, Network System Hardware, Presentation/Verbal Skills, Printers, Production Support, Project/Program Management, Regulatory Compliance, Software Administration, Standard Operating Procedures (SOP), Technical Leadership, Testing, VLAN (Virtual Local Area Network), Willing to Travel, Windows Vista, Writing Skills