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Network Administrator for Desktop - Server Network & Cloud Support

Computer Solutions Group Inc
  • Albuquerque, NM
  • Full-time
8 days ago

Job Description

About Us


We are a long-standing B2B technology service provider supporting a wide range of business customers. We are not a managed service provider (MSP). Instead, we focus on personalized, high‑quality support delivered both remotely and onsite as needed. With a senior technician retiring after 26+ years, we are looking for an experienced professional to join our team and help carry forward our tradition of exceptional service.


Position Overview


We are seeking a skilled Network Administrator who can provide comprehensive technical support across desktops, servers, networks, and cloud environments. The ideal candidate is versatile, self‑motivated, and comfortable working directly with end users in both business and residential settings.


This role involves a combination of troubleshooting, new system deployment, network and server maintenance, and customer-facing interaction.


Key Responsibilities


  • Provide desktop and workstation support (Windows and macOS preferred)
  • Manage, maintain, and troubleshoot servers (Windows Server, Active Directory, group policy, basic virtualization)
  • Support, configure, and maintain network infrastructure (routers, switches, firewalls, VPNs, wireless systems)
  • Assist with cloud services administration (Microsoft 365, Azure, Google Workspace, etc.)
  • Travel to customer sites as needed for onsite diagnosis, installation, and maintenance
  • Deliver professional and courteous customer service in both business offices and customer homes
  • Document work, maintain accurate records, and follow internal processes
  • Collaborate with internal teams and escalate complex issues when appropriate
Preferred Skills & Experience


  • 5+ years of professional IT support or network administration experience
  • Strong understanding of networking fundamentals (TCP/IP, VLANs, DNS, DHCP)
  • Experience with virtualization platforms (Hyper‑V, VMware)
  • Familiarity with cloud identity/security concepts (MFA, conditional access, IAM)
  • Ability to independently troubleshoot complex issues across multiple environments
  • Strong organizational and project management skills are a significant plus
  • Excellent communication and customer-service skills
What We’re Looking For


  • Someone who enjoys problem-solving and working hands-on
  • A technician who is comfortable interacting with customers in a variety of settings
  • A reliable professional who can manage time well and juggle multiple priorities
  • A team player willing to grow with a stable, long-established company

Numbers & Facts

LocationAlbuquerque, NM
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Business-to-Business (B2B)unmatched
  • Cloud Computingunmatched
  • Communication Skillsunmatched
  • Computer Workstationsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • DHCP (Dynamic Host Configuration Protocol)unmatched
  • DNS (Domain Name System)unmatched
  • Desktop Administrationunmatched
  • Desktop PCunmatched
  • Environmental Issuesunmatched
  • Firewallsunmatched
  • Hardware Virtualizationunmatched
  • Identify Issuesunmatched
  • Mac Operating Systemunmatched
  • Microsoft Active Directoryunmatched
  • Microsoft Hyper-Vunmatched
  • Microsoft Windows Azureunmatched
  • Microsoft Windows NT Group Policyunmatched
  • Microsoft Windows Operating Systemunmatched
  • Microsoft Windows Serverunmatched
  • Microsoft Windows System Administrationunmatched
  • Multitaskingunmatched
  • Network Administration/Managementunmatched
  • Network Configuration Managementunmatched
  • Network Routersunmatched
  • Network Supportunmatched
  • Network Switchingunmatched
  • Organizational Skillsunmatched
  • Problem Solving Skillsunmatched
  • Project/Program Managementunmatched
  • Record Keepingunmatched
  • Server Maintenanceunmatched
  • Systems Administration/Managementunmatched
  • TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
  • Team Playerunmatched
  • Technical Supportunmatched
  • VLAN (Virtual Local Area Network)unmatched
  • VMWareunmatched
  • VPN (Virtual Private Network)unmatched
  • Virtualizationunmatched
  • Willing to Travelunmatched
  • Wireless Communicationsunmatched

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