Associate Network Engineer Position Purpose
The Associate Network Engineer under general supervision assists in the purchase, design, installation, and support of the enterprise network architecture, including LAN, WAN, IPTV, Wi-Fi, NMS, and Network Security systems. Follows standard practices and procedures in analyzing situations involving readily identifiable problems. Assists in the planning of large-scale infrastructure projects through vendor comparison and cost studies. Requires extensive knowledge of LAN, WAN, IPTV, Wi-Fi, NMS, and network security infrastructure, networks, and applications.
Essential Functions and Responsibilities
• Implement and maintain physical network connectivity to the network interface of external business partners. • Perform troubleshooting and configuration of switches, routers, firewalls, access points, VPNs, and voice gateways. • Resolve connectivity issues to external business partners, internet, and inter-site utilizing various reporting and monitoring tools. • Perform software and hardware upgrades as assigned, including planning, scheduling, testing, and coordination. • Analyze real-time network performance issues. • Maintain user authentication and accounting system and respective logging for remote access and perform routine audits. • Maintain documentation of network topology and update regularly. • Identifies deficiencies of both technical issues and business processes, elevates risk to team lead and/or reporting management, and proposes innovative solutions to address issues.