Network and Computer Systems Analyst (Journeyman)

COLSA Corporation is seeking a Network and Computer Systems Analyst (Journeyman) to support the Air Force Life Cycle Management Center Rapid Enterprise Solutions Division (AFLCMC/EBR) at Eglin AFB, FL. AFLCMC/EBR provides enterprise capabilities and support to the Air Force Armament Directorate and its programs.

• Provide Tier I and Tier II technical support for IT systems and end users.
• Image, patch, configure, and support classified and unclassified systems.
• Administer and maintain SharePoint and help desk ticketing systems.
• Troubleshoot and resolve end-user hardware, software, connectivity, and system access issues through in-person and remote support.
• Provide technical support for briefings, presentations, video teleconferences (VTCs), and virtual meetings.
• Maintain and support telecommunications and secure communications systems, including secure voice, VoIP, fax, voicemail, VTC, desktop VTC, and presentation equipment.
• Manage organizational mailboxes, folder permissions, security groups, and distribution groups.
• Configure and support mobile devices, commercially hosted websites, and cloud-based systems.
• Perform IT equipment custodian responsibilities, including inventory, accountability, equipment transfers, and disposition.
• Assist end users with business systems, system access, and restoration of information.
• Perform cybersecurity liaison duties and support related cybersecurity activities.

At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our “Family of Professionals!” Learn about our employee-centric culture and benefits here: https://www.colsa.com/culture_benefits

Required Qualifications

• Must have one of the following combinations of education and experience:
  • Bachelor’s degree in a related field and 5 years of relevant experience.
  • Associate’s degree in a related field and 9 years of relevant experience.
• Must be a US Citizen; Current Top Secret clearance required
• Experience providing Tier I/II IT support and systems administration in a DoD or enterprise environment.
• Experience supporting Windows-based systems, including configuration, troubleshooting, and user access management.
• Working knowledge of secure computing environments and DoD information assurance/cybersecurity requirements.

Preferred Qualifications

• DoD 8140 / 8570 IAT Level II or higher (e.g., Security CE, CISSP, CCNA Security, or equivalent)

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.