Network and Telecommunications Analyst II

Fairfax County VA
  • Fairfax, VA
  • $76,983.71–$134,721.60 Per Year
1 day ago

Job Description

Network and Telecommunications Analyst II

Salary

$76,983.71 - $134,721.60 Annually

Location

PUBLIC SAFETY HQ, 12099 GOVERNMENT CENTER PKWY, FAIRFAX (EJ28), VA

Job Type

FT Salary W BN

Job Number

26-01432

Department

Police

Opening Date

10/03/2026

Closing Date

10/16/2026 11:59 PM Eastern

Pay Grade

S26

Posting Type

Open to General Public

  • Description
  • Benefits
  • Questions

Job Announcement

Maintains network environment by responding to service calls and installing, configuring, and supporting LAN servers, virtual and physical, and networked PCs. Performs network administration, such as daily maintenance of servers, backup/recovery of user data and server system, and troubleshooting problems that arise regarding communication to the file server. Provides first-line problem diagnosis and troubleshooting for complex network or data communications.

Provides help desk problem resolution assistance; provides system organization, system documentation and training.

Performs related work as required. Manages users accounts, security groups, and has a working knowledge of Active Directory. Provides quotes for hardware or software upon request and manages purchases of new hardware and software. Provides leadership and supervision to the hardware management team. Seeks consultation and maintaining relationships with the Department of Information Technology. Provides project management and asset management skills and oversight. Works under general supervision.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

Provides support functions for assigned agencies;

Facilitates the installation of cabling and services;

Reviews, evaluates, and approves work order requests;

Analyzes and prioritizes agency requirements and designs, implements, and programs software changes accordingly;

Responds to customer service requests;

Evaluates systems problems, performs diagnostics on suspected problems, and recommends or implements solutions;

Assists the help desk in problem determination and solution;

Oversees network/telecommunications projects related to new construction, agency relocations, and similar actions;

Coordinates activities with planners, engineers, vendors, and agency management;

Reviews time frames and cost estimates of requirements and alternatives;

Schedules vendors and appropriate staff;

Evaluates projects for cost effectiveness and current and future usability;

Assists in the planning of distributed local area networks;

Administers local area networks;

Plans and implements system security;

Installs, configures;

Establishes backup and recovery procedures;

Installs, repairs, configures, maintains, troubleshoots, and upgrades PCs, LANs, and related equipment and software;

Performs site inspections to ensure adequate cabling, power and facilities;

Evaluates capacity, availability, and performance of existing facilities;

Evaluates the need for and implements migration from one network operating system to another.

Performs day-to-day network administration;

Installs and configures PCs and component parts;

Configures for network operation and proper communication;

Installs software;

Maintains system files, databases, and related programs;

Maintains network security;

Assures proper operation and maintenance of hardware and software;

Troubleshoots problems;

Develops and provides training for users;

Assesses agency business needs and recommends solutions;

Maintains system records and documentation;

Develops, schedules, and provides training for users;

Provides technical assistance and resources to other staff as needed.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

Knowledge of data and voice communications protocol and industry standards such as internet, intranet, internet security, frame relay, and data network;

Knowledge of communications network management and router configuration;

Knowledge of a variety of hardware and software, cabling, power requirements, ancillary equipment, etc. related to network operations and telecommunications systems;

Ability to plan, schedule, and coordinate special projects and assignments;

Ability to evaluate and make recommendations on different applications software packages;

Ability to oversee, monitor, and maintain network and telecommunications operations;

Ability to communicate effectively, both orally and in writing;

Ability to assist users in solving systems problems;

Ability to translate technical terminology into terms understood by management and employees;

Ability to develop and provide training;

Ability to establish and maintain effective business relationships.

Employment Standards

MINIMUM QUALIFICATIONS:

Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

Possession of an associate degree in computer science, electrical engineering, electronics, or a related field; plus three years of network and/or telecommunications experience; or a bachelors degree in such fields; plus one year of experience in network or telecommunications system design, analysis, installation, and troubleshooting.

CERTIFICATES AND LICENSES REQUIRED:

Valid drivers license (Required at the time of application)

NECESSARY SPECIAL REQUIREMENTS:

The appointee to the position will be required to complete the following to the satisfaction of the employer:

  • Criminal Background Investigation
  • Credit Check
  • Driving Record Check

PREFERRED QUALIFICATIONS:

  • Law enforcement experience or experience working for a law enforcement agency.
  • Experience with Windows Server 2016+ installation, administration, and support.
  • Experience with SQL Server Administration.
  • Experience with Project Management.
  • Experience supervising staff.

PHYSICAL REQUIREMENTS:

  • Ability to drive a personal or county vehicle to complete daily work assignments and travel between various station locations.
  • Work requires the ability to operate keyboard-driven equipment and to sit for long periods.
  • All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:

Panel interview and may include a practical exercise.

Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.

#LI-AL1

Requisition 26-01432

Merit Positions

Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:

  • Medical/Vision/Dental Insurance Coverage
  • Group Term Life Insurance
  • Long Term Disability
  • LiveWell Program
  • Flexible Spending Programs
  • Paid Leave (annual, sick, parental, volunteer activity, and more!)
  • Paid Holidays
  • Contributory Retirement Plan
  • Deferred Compensation
  • Employee Assistance Program
  • Employees Child Care Center
  • Continuous Learning Opportunities

Please click here for a summary of our benefits.

NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: Public Service Loan Forgiveness | Federal Student Aid

For additional details please visit the Countys benefits webpage.

Non-Merit Positions

  • Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.

  • Medical/Vision/Dental Insurance Coverage

  • Flexible Spending Program

  • Deferred Compensation

  • Temporary: scheduled to work a maximum of 900 hours in a calendar year.

  • No benefits

01

What is the highest level of education that you have completed?

  • Less than 12th grade
  • High school diploma or GED
  • Some college
  • Associates degree
  • Bachelors degree
  • Masters degree
  • Doctorate degree

02

If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree.

  • Less than 45 quarter hours
  • 45 to less than 90 quarter hours
  • 90 to less than 135 quarter hours
  • 135 to less than 180 quarter hours
  • 180 or more quarter hours
  • Less than 30 semester hours
  • 30 to less than 60 semester hours
  • 60 to less than 90 semester hours
  • 90 to less than 120 semester hours
  • 120 or more semester hours
  • Not applicable

03

Please indicate your area(s) of study or major(s)/minor(s) towards a degree. Check all that apply.

  • Computer science
  • Electrical engineering
  • Electronics
  • Other (related field)
  • Other (non-related field)
  • Not applicable

04

If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable".

05

Do you currently possess a valid drivers license?

  • Yes
  • No

06

How many years of full-time equivalent network and/or telecommunications experience do you possess?

  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years

07

How many years of full-time equivalent experience in network or telecommunications system design, analysis, installation, and troubleshooting do you possess?

  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years

08

How many years of full-time equivalent experience do you have working for, or providing IT support to, a law enforcement or public safety agency?

  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years

09

How many years of full-time equivalent experience do you have installing, configuring, patching, and troubleshooting physical or virtual servers running Windows Server 2019 or later, including the applications and file storage hosted on them?

  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years

10

How many years of full-time equivalent experience do you have administering user accounts, security groups, and organizational units in Active Directory and/or Microsoft Entra ID, including provisioning new users, processing transfers and separations, and granting or revoking access permissions?

  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years

11

How many years of full-time equivalent experience do you have supporting IT security within an organization, such as applying security policies, communicating security alerts or requirements to users, or coordinating security issues with a central IT or security team?

  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years

12

How many years of full-time equivalent experience do you have managing IT hardware assets, such as conducting inventory audits, planning equipment lifecycle replacements, obtaining vendor quotes, or processing hardware and software purchases?

  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years

13

How many years of full-time equivalent experience do you have leading IT projects from requirements gathering through implementation, including coordinating with vendors, stakeholders, and other IT teams?

  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years

14

How many years of full-time equivalent experience do you have supervising staff or serving as a designated team lead who assigns, directs, and reviews the work of others?

  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years

15

How many years of full-time equivalent experience do you have administering or supporting voice communication systems, such as VoIP or Microsoft Teams Phone, including configuring call routing, auto attendants, call queues, or voicemail?

  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years

Required Question

Employer Fairfax County

Address 12000 Government Center Pkwy. Suite 270

Fairfax, Virginia, 22035

Phone 703-324-3311

Website http://agency.governmentjobs.com/fairfaxcounty/default.cfm

Numbers & Facts

LocationFairfax, VA
Salary$76,983.71–$134,721.60 Per Year

Skills

  • Analysis Skillsunmatched
  • Asset Managementunmatched
  • Auditingunmatched
  • Background Investigationunmatched
  • Business Analysisunmatched
  • Cable Softwareunmatched
  • Calendar Managementunmatched
  • Call Routingunmatched
  • Childcareunmatched
  • Communication Skillsunmatched
  • Communication Systemsunmatched
  • Communications Protocolsunmatched
  • Computer Maintenanceunmatched
  • Computer Networksunmatched
  • Computer Scienceunmatched
  • Computer Securityunmatched
  • Computer Serversunmatched
  • Constructionunmatched
  • Cost Analysisunmatched
  • Cost Effectiveness Analysisunmatched
  • Cost Estimatesunmatched
  • Customer Support/Serviceunmatched
  • Customer/Client Researchunmatched
  • Data Recoveryunmatched
  • Dental Insuranceunmatched
  • Desktop Administrationunmatched
  • Driver's Licenseunmatched
  • Electrical Engineeringunmatched
  • Electronic Engineeringunmatched
  • Electronicsunmatched
  • Employee Assistance Planunmatched
  • English Languageunmatched
  • Equipment Replacementunmatched
  • Establish Prioritiesunmatched
  • File Maintenanceunmatched
  • File Serverunmatched
  • Frame Relayunmatched
  • Governmentunmatched
  • Hardware Installationunmatched
  • Help Deskunmatched
  • High School Diplomaunmatched
  • IT Requirementsunmatched
  • Identify Issuesunmatched
  • Industry Standardsunmatched
  • Information Technology & Information Systemsunmatched
  • Internet Securityunmatched
  • Inventory Planningunmatched
  • Keyboardsunmatched
  • Law Enforcementunmatched
  • Leadershipunmatched
  • Local Area Network (LAN)unmatched
  • Management of Information Systems/Technology (MIS)unmatched
  • Microsoft Active Directoryunmatched
  • Microsoft SQL Server DBA (Database Administration)unmatched
  • Microsoft Windows Phoneunmatched
  • Microsoft Windows Serverunmatched
  • Multilingualunmatched
  • Needs Assessmentunmatched
  • Network Administration/Managementunmatched
  • Network Configuration Managementunmatched
  • Network Monitoringunmatched
  • Network Operating Systemsunmatched
  • Network Performance/Analysisunmatched
  • Network Router Configurationunmatched
  • Network Securityunmatched
  • Operational Communicationsunmatched
  • People Managementunmatched
  • Physical Demandsunmatched
  • Problem Solving Skillsunmatched
  • Project Evaluationunmatched
  • Project/Program Coordinationunmatched
  • Project/Program Managementunmatched
  • Public Safetyunmatched
  • Requirements Managementunmatched
  • Resolve Customer Issuesunmatched
  • Retirement Planunmatched
  • Server Maintenanceunmatched
  • Server Supportunmatched
  • Software Administrationunmatched
  • Software Installationunmatched
  • Speech Technologyunmatched
  • Systems Administration/Managementunmatched
  • Systems Analysisunmatched
  • Systems Maintenanceunmatched
  • Team Lead/Managerunmatched
  • Technical Leadershipunmatched
  • Technical Supportunmatched
  • Telecommunicationsunmatched
  • Telephone Skillsunmatched
  • Telephonyunmatched
  • Training/Teachingunmatched
  • Usability Engineeringunmatched
  • User Account Administrationunmatched
  • VLAN (Virtual Local Area Network)unmatched
  • Vision Planunmatched
  • VoIP (Voice over IP)unmatched
  • Voice Applicationsunmatched
  • Voice Mailunmatched

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