Network and Voice Manager

Insight Global

Redmond, WA

Apply

JOB DETAILS

SKILLS

Automation, Budget Management, Budgeting, Business Continuity Planning (BCP), CCIE - Cisco Certified Internetwork Expert, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Call Centers, Cisco Network Systems, Communication Skills, Cost Control, Customer Support/Service, Design Services, Disaster Recovery, Genetics, Internet/IP Telephony, Leadership, Management of Information Systems/Technology (MIS), Mentoring, Metropolitan Area Network (MAN), Military, Multiplatform/Cross-Platform, Network Administration/Management, Network Architecture/Engineering, Network Operations Center, Network Performance/Analysis, Network Systems, Operational Support, Regulations, Risk Analysis, Risk Management, Security Analysis, Service Delivery, Supplier Optimization, System Integration (SI), Systems Administration/Management, Team Lead/Manager, Technical Leadership, Technical Support, Time Management, Vendor/Supplier Management, Vendor/Supplier Relations, VoIP (Voice over IP), Voice Applications, Wide Area Network (WAN), Wireless LAN

LOCATION

Redmond, WA

POSTED

30+ days ago

Job Description A large utility company in Washington is seeking a Manager, IT Network and Voice to lead the Network and Voice engineering team supporting a large, complex enterprise environment with over 3,000 employees and multiple data centers. This role owns the strategy, operations, and modernization of the company's network and voice infrastructure across business offices, generation plants, and substations throughout Washington state. On a day-to-day basis, this leader: Manages and mentors the Network and Voice engineering team Oversees SD-WAN deployment at remote generation plants as part of Grid Modernization initiatives Drives network and voice infrastructure modernization across data centers, offices, substations, and field locations Manages enterprise voice systems supporting all employees Partners with business stakeholders to enhance contact center capabilities and customer service for 1.5M customers Identifies opportunities for automation and system integration across network and voice platforms Oversees vendor relationships to improve monitoring, observability, and service delivery Develops proactive approaches to network reliability, performance, and resilience Supports technology road mapping, infrastructure planning, and future-state design We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 10+ years of experience in network systems and infrastructure, with strong hands-on technical knowledge Excellent communication and leadership skills Proven experience leading and managing technical teams Experience operating and maintaining LAN / WLAN / WAN / MAN in multi-platform environments Strong understanding of distributed network architecture and design Experience planning and delivering network infrastructure projects on time and within budget Experience with SD-WAN deployment and management Knowledge of business continuity, disaster recovery, and security risk assessment Experience managing enterprise voice / IP telephony systems Experience working in or supporting utility operations Hands-on experience with Cisco networking products and solutions Prior experience with VoIP technologies and contact center platforms Relevant certifications, including: Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional (CCNP) Cisco Certified Internetwork Expert (CCIE) Experience with IT budgeting, cost optimization, and vendor management

About the Company

Insight Global

We are a staffing agency helping individuals find jobs and employers fill open positions.

Based in Atlanta, Insight Global is a premier provider of employment and staffing solutions to Fortune 1000 customers across the United States and Canada. We provide long-term contract, short-term contract, temporary-to-permanent, direct placement, and enhanced staffing services. Insight Global specializes in placing contract job seekers into Information Technology, Accounting and Finance, Engineering (non-IT), and Government jobs.

Since our inception in 2001, we have experienced unprecedented growth within our industry, rapidly expanding from an Atlanta-based start-up to one of the most successful staffing firms in America.

Our core staffing services are the backbone upon which Insight Global was founded and have driven our success. We cater our delivery approach and recruiting efforts to meet each client’s unique demands, ensuring that we deliver both maximum client value and the differentiated Insight Global experience.

COMPANY SIZE

2,500 to 4,999 employees

INDUSTRY

Other/Not Classified

EMPLOYEE BENEFITS

Paid Sick Days, Parking, Performance Bonus, Professional Development, 401K, Subsidized Commuting, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Vehicle Allowance, Work From Home, Merchandise Discounts

FOUNDED

2001

WEBSITE

http://www.insightglobal.net

Resume Resources

Free Resume Templates Free Resume Builder