The Network Assistant will support our network engineering team during a campus-wide hardware refresh. You will handle the physical installation of equipment, manage cable infrastructure, decommission legacy phone lines, and audit network assets.
Key Responsibilities
• Hardware Installation: Mount pre-configured network switches into IDF racks.
• Cable Management: Migrate and route network patch cables between existing and new switches.
• Maintenance Windows: Activate new network switches during scheduled early morning maintenance periods.
• Troubleshooting Support: Assist Network Engineers with hands-on diagnostics and troubleshooting during switch activations.
• Legacy System Decommissioning: Remove analog wall phones and update internal inventory systems.
• Telephony Infrastructure: Reconfigure physical analog phone cross-connects on punch-down blocks.
• Asset Auditing: Validate and audit physical wired network jack IDs across campus buildings to generate accurate electronic documentation.
Position Requirements
• Technical Skills: Basic proficiency in Microsoft Excel for data entry and spreadsheet documentation.
• Professional Traits: High attention to detail for inventory tracking, punctual attendance for early morning shifts, and strong collaborative skills.
Physical Demands & Working Conditions
• Lifting: Ability to lift, carry, and maneuver network equipment weighing up to 50 pounds.
• Mobility: Ability to stand, walk across campus, and safely ascend/descend a 6-foot A-frame ladder throughout the day.
• Agility: Ability to crouch, bend, kneel, and crawl in confined spaces, IDFs, or underneath office desks to access cabling.
• Dexterity: Fine motor skills and manual dexterity to use standard hand tools, crimpers, and handle delicate electronic components.
On-Camera Video Interview Notice:
Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.