Network Circuit Provisioning and Operations Engineer

About the Role

Location: San Mateo, CA

We are looking for a Network Circuit Provisioning and Operations Engineer to support network
provisioning, PoP deployments, and ongoing operations across a
large-scale, high-availability network environment for one of our top tech clients in the Bay Area.
This role blends hands-on field work with remote operational support and close
collaboration with engineering, vendors, and logistics teams.

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Roles and Responsibilities

• Support network provisioning, PoP deployments, maintenance, and
  upgrade activities
• Perform circuit turn-ups, device configuration, testing, deployment,
  and decommissioning
• Troubleshoot network issues related to peering, transit, transport,
  and circuit connectivity; escalate to SMEs as needed
• Diagnose interoperability, configuration, and performance issues
  across network infrastructure
• Verify cross-connects, coordinate circuits, and validate optical power
  levels prior to commissioning
• Maintain and audit patch panel inventory across in-scope PoPs
• Track and manage network asset inventory and firmware compliance
• Partner with network engineering, vendors, and logistics teams to
  integrate new equipment
• Support project timelines for network turn-ups and expansions
• Track request and incident queues to ensure timely resolution
• Contribute to documentation, root cause analysis, and continuous
  improvement initiatives

Provide flexible support coverage, including both on-site and remote operations

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Technical Requirements

• Strong foundation in networking concepts, routing, and switching
• 5-7 years of relevant work experience
• Hands-on experience with protocols such as TCP/IP, VLANs, STP, CDP,
  LACP, BGP, IS-IS, OSPF, and EIGRP
• Experience with IPv4 and IPv6 configurations
• Solid understanding of fiber-optic infrastructure
• Experience working with Cisco, Juniper, and/or Arista networking platforms
• Background supporting service provider, WAN, or large enterprise
  network environments
• Experience with troubleshooting or automation scripts (Python,
  Linux/Unix shell, JSP, Ruby, or Perl)
• Field experience in PoPs, metro networks, colocation facilities, or
  enterprise environments
• Strong communication and collaboration skills
• Certifications such as CompTIA, CCNA/JNCIP, or CCNP/JNCIP are a plus