Network Control - Contractor - L2

LanceSoft Inc

Melbourne, FL

Apply

JOB DETAILS

SALARY

$74,000–$77,000 Per Year

JOB TYPE

Contractor

SKILLS

1st Level Support, CCNA - Cisco Certified Network Associate, Call Centers, Cisco Network Systems, Computer Networks, Customer Relations, Customer Support/Service, Data Analysis, Ethernet, IP (Internet Protocol), Identify Issues, Information Technology & Information Systems, Maintenance Services, Military, Network Administration/Management, Network Management Software, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Routing, Network System Hardware, Operations Control, Problem Solving Skills, Quality Assurance Methodology, Radio Frequency, T-1 / DS1, T-3 / DS3, Team Player, Technical Support, Telecommunications, Telecommunications Equipment, Trouble Tickets

LOCATION

Melbourne, FL

POSTED

4 days ago

This job is with Encode, Inc a fully owned subsidiary of Lancesoft Enter Job Description... IP NOS: (Typically IP NOS at a Harris start ing salary of $74 - 77K) 3-5 Years experience in a PNOCC environment (Military background a plus) IP Network Operations Specialist (NOS) (2) L3Harris is looking for an IP Network Control Specialist who will support a large nationwide customer. This individual will be a key member of the Network Operations Control Center (NOCC), and they will closely support the geographically dispersed network and team located throughout North America. The IP Network Control Specialist will be responsible for being the first line of support for the customer and field team to troubleshoot and assist with developing solutions and support mission-critical programs. Job Description: • Provide technical support for large private communications network. Handle first line of support for customer and field calls into an operations center. • Log calls and perform preliminary investigations into reported network issues. • Create trouble tickets and initiate workflow for problem resolution. • Monitor, analyze, and troubleshoot network problems within an operations center utilizing network management and monitoring tools. • Employs various test methods used to remotely analyze fractional Enterprise Data networks including fractional T1; T1; fractional T3; T3; Ethernet; IP; and RF. • Interprets equipment alarms in the network on-premise equipment or telco's network and move forward towards service restoration. • Resolve problems using internal and external groups as needed to correct trouble on the network and interact with the customer. • This position is part of an onsite 24x7 network control environment. Shift and workday flexibility is required. • CCNA Certification or must obtain within 3 months of start date. Qualifications: • Bachelor’s degree in Telecommunications, Engineering, Networking, Information Technology or related field with (2) years of prior related experience or 2 years post-Secondary/ Associate’s Degree with a minimum of (6) years of prior related experience. • Minimum of (2) Years Telecommunications Network Troubleshooting experience. Additional Knowledge, Skills, and Abilities considered: • Experience with Layer 1 Troubleshooting • Experience with call center phone systems and working with geographically dispersed teams. • Experience in Physical layer and routed technologies experience. • Experience with Network Management systems and tools. • Experience in remote maintenance and repair of CISCO network equipment. • Experience with interacting with customers and meeting service-level timelines. Enable Skills-Based Hiring No

About the Company

LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/

Resume Resources

Free Resume Templates Free Resume Builder