Anti-Virus Software, Authentication, Best Practices, Calendar Management, Change Requests/Orders, Communications Protocols, Communications Security (COMSEC), Computer Workstations, Configuration Management, Cryptography, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer/Client Research, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Database Backup, Defense Information Systems Agency (DISA), Documentation, Establish Priorities, Firewalls, Hardware Configuration Management, Hardware Installation, Hewlett-Packard Systems, High School Diploma, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Maintain Compliance, Microsoft Active Directory, Microsoft Exchange Server Administration, Microsoft Office, Microsoft Office 2010, Microsoft Windows NT Group Policy, Microsoft Windows Operating System, Multitasking, Network Administration/Management, Network Architecture/Engineering, Network Performance/Analysis, Network Routers, Network Switching, Network Systems, Office Equipment, On Site Support, People Management, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Public Key Infrastructure (PKI), Purchasing/Procurement, Regulatory Compliance, Security Compliance, Sensitive Compartmented Information (SCI), Server Hardware, ServiceNow, Shipping/Receiving, Storage Area Network (SAN), Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Support, Thin Clients, Top Secret Clearance, VMWare, VMWare vSphere, Willing to Travel, Windows Server 2008 R2, Workstation Hardware