Access Control, Analysis Skills, BGP, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Change Management, Cisco ASA (Adaptive Security Appliance), Cisco Network Systems, Communication Skills, Computer Security, Corrective Action, Customer Support/Service, DNS (Domain Name System), Documentation, Documentation Plan, Establish Priorities, Firewall Administration, Firewalls, Government, Hardware Administration, High Availability, Hybrid Cloud, Identify Issues, Incident Response, Information Technology & Information Systems, Information/Data Security (InfoSec), Intrusion Detection Systems, Intrusion Prevention Systems, Leadership, Local Area Network (LAN), MPLS (Multi-Protocol Label Switching), Microsoft Windows Azure, Multitasking, Network Access Control (NAC), Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Connectivity, Network Design, Network Integration, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Routing, Network Security, Network Support, Network Switching, Operational Communications, Operational Support, Operations Management, Operations Planning, Operations Processes, Presentation/Verbal Skills, QoS (Quality of Service), Remote Access, Risk Management, Root Cause Analysis, Routing Protocols, Security Information and Event Management (SIEM), Security Monitoring, Service Delivery, Software Administration, Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Telecommunications, U.S. National Institute of Standards and Technology (NIST), Utilization Management, VLAN (Virtual Local Area Network), VPN (Virtual Private Network), Wide Area Network (WAN), Wireless Communications, Writing Skills