CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Continuous Improvement, Documentation, IPsec (IP Security), Kanban, National Institutes of Health (NIH), Network Architecture/Engineering, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Routing, Network Switching, Problem Solving Skills, Service Level Agreement (SLA), Software Patches, Standup Meetings, Technical Recruiting, Wide Area Network (WAN)
GovCIO is currently hiring for Network Engineer (Datacenter Operations) Level III to support our NIH/CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position.
Responsibilities: - Responsible for delivering optimal availability and quality regarding the network routing and switching, IP security, the wide area network services
- Participate in daily stand ups and utilize the kanban methodology to triage and resolve incidents and problems within established SLAs
- As directed by senior engineers, participate in shift lead duties to serve as “queue managers” to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution and fulfillment to meet SLAs
- Assist with proactive measures such as network monitoring, analysis, maintenance/patching, and documentation
- Provide suggestions to management on continuous improvements in regards to communications, customer understanding, tools, technology, and equipment.
Qualifications: Bachelor's with 8+ years (or commensurate experience)
Required Skills and Experience
- 8 years of relevant Network Services experience.
- Experience delivering optimal availability and quality regarding the network routing and switching, IP security, the wide area network services
Clearance Required: Must be able to obtain and maintain NIH/CIT Public Trust
Preferred Skills and Experience
- CCNA/CCNP is desired.
- Experience with security is desired
Posted Salary Range: USD $95,000.00 - USD $99,403.00 /Yr.