The Contract Network Engineer I/II provides onsite and remote technical support for customer networking projects throughout the United States. This position is designed for project-based engagements and is compensated on an hourly basis for actual hours worked. Assignments may range from a few days to several weeks depending on customer requirements. The engineer will assist with the installation, configuration, troubleshooting, and documentation of network infrastructure including switches, routers, wireless solutions, firewalls, cabling infrastructure, and related technologies. The role combines entry-level and intermediate networking responsibilities and is ideal for professionals who enjoy hands-on technical work, travel, and flexible project assignments. This is not a full-time salaried position and does not guarantee a minimum number of hours. Work opportunities are offered based on project needs and customer demand. Key Responsibilities Network Deployment & Installation - Install, rack, stack, cable, and label network equipment at customer locations.
- Deploy and configure switches, routers, wireless access points, firewalls, and related infrastructure.
- Perform network hardware replacements, upgrades, and refresh projects.
- Assist with site surveys and network readiness assessments.
- Validate connectivity and perform post-installation testing.
Technical Support & Troubleshooting - Troubleshoot Layer 1–3 networking issues.
- Diagnose connectivity problems involving LAN, WAN, wireless, VPN, and VoIP environments.
- Escalate complex technical issues to senior engineers when necessary.
- Support customer cutovers, migrations, and implementation activities.
- Assist with network documentation and change management activities.
Project Execution - Execute project tasks according to scope, schedule, and customer requirements.
- Maintain accurate records of work performed, travel activities, and project documentation.
- Participate in project kickoff meetings and deployment planning sessions.
- Communicate project status, risks, and technical findings to project managers and engineering teams.
- Follow established customer and company procedures.
Customer Engagement - Represent the organization professionally while onsite.
- Provide excellent customer service and maintain positive relationships with client stakeholders.
- Deliver clear technical updates to both technical and non-technical audiences.
- Support multiple customer environments and technologies.
Required Qualifications Education - High School Diploma or GED required.
- Associate Degree in Information Technology, Networking, or related discipline preferred.
Experience - 2–5 years of networking or technical support experience.
- Experience supporting enterprise network infrastructure.
- Experience with customer-facing technical support or field services.
- Experience participating in network implementation or deployment projects.
Technical Skills - Understanding of TCP/IP, DNS, DHCP, and VLANs.
- Knowledge of routing and switching fundamentals.
- Familiarity with Cisco, Aruba, Juniper, Meraki, Ubiquiti, or similar networking platforms.
- Basic understanding of wireless technologies and network security concepts.
- Ability to read network diagrams and follow implementation plans.
- Experience using network troubleshooting tools and utilities.
Preferred Qualifications - Cisco Certified Network Associate (CCNA).
- CompTIA Network+.
- Aruba, Fortinet, Meraki, or Juniper certifications.
- Experience with firewall deployments.
- Experience with wireless surveys and wireless deployments.
- Experience supporting VoIP and Unified Communications environments.
- Experience working in healthcare, education, government, or enterprise environments.
Travel Requirements - Up to 100% travel depending on project assignments.
- Ability to travel throughout the United States, often on short notice.
- Ability to work occasional evenings, weekends, or maintenance windows as project requirements dictate.
- Valid driver's license and ability to travel by air and vehicle.
Employment Classification - Contract / 1099 or W2 Contract (based on engagement structure).
- Hourly compensation.
- Paid for actual hours worked on approved project assignments.
- No guarantee of minimum weekly or monthly hours.
- Project durations may vary from single-day assignments to multi-week engagements.
AI-Enabled Expectations - Utilize approved AI-assisted tools to improve documentation, troubleshooting efficiency, and project reporting.
- Leverage automation and scripting where appropriate to improve deployment consistency.
- Maintain awareness of emerging networking technologies and industry best practices.
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