Base Pay Range$30.00/hr - $33.00/hrWe have two 12 month contract to hire opportunities for an early-career IT professional with a bachelor's degree and 0–2 years of experience who brings a foundational understanding of TLS/certificates, basic Linux/Windows command-line skills, and strong operational discipline working in ticket-driven environments. They are detail-oriented, process-focused, and comfortable collaborating across application, infrastructure, and security teams to ensure certificates are accurately tracked, renewed, validated, and documented—helping prevent outages and security incidents in a highly regulated enterprise environment. 100% Remote.8-5pm - Hours are EST.RequirementsMUST HAVES: Bachelor's Degree0–2+ years of experienceFoundational Understanding of TLS/CertificatesTicketing & Operational DisciplinePreferred Experience: Healthcare background/exposure would be nice to have, not requiredAbout the RoleThis team is responsible for daily certificate lifecycle operations across the enterprise.Its mission is to prevent certificate-related outages and security incidents by ensuring certificates are identified, renewed, validated, and tracked correctly before expiration.The team acts as the first line of defense against certificate failures by:Coordinating renewals with application and platform teamsValidating certificate replacementsEnsuring ownership and follow-throughThe team operates within a collaborative, operations-focused environment.Works closely with application teams, platform/infrastructure teams, security and compliance partners.Culture emphasizes process adherence, clear communication, calm execution during time-sensitive work, structured, predictable, and highly documented tasks, with strong peer support.Day-to-Day ResponsibilitiesReviewing certificate expiration alerts and daily queuesIdentifying the owning team for expiring certificatesOpening or updating tickets to track renewal progressAssisting with certificate issuance or reissuance using established toolsValidating certificate installation (e.g., checking endpoints or configurations)Communicating status updates to stakeholdersEscalating risks when timelines or ownership are unclearThe work is repeatable, process-driven, and measurable, with clear handoffs.Performance Expectations & MetricsCertificates renewed before expirationAccuracy of validation and documentationSLA adherence on certificate-related ticketsClear, professional communication with partner teamsConsistent use of runbooks and standard proceduresWhat Makes This Role Unique?Direct, visible impact on system reliability and securityExposure to a wide range of technologies and application typesExcellent foundation for careers in security engineering, platform operations, SRE, or infrastructure rolesStructured learning path with hands‑on experience in a critical domainOpportunity to become a trusted operational expert in a high‑risk, high‑value area#J-18808-Ljbffr