2nd Level Support, Administrative Skills, BGP, Best Practices, CCDP - Cisco Certified Design Professional, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Capacity and Performance Management, Change Control, Computer Networks, Documentation, EIGRP (Enhanced IGRP), Hardware Installation, High Availability, High School Diploma, Hospital, IP (Internet Protocol), ITIL (IT Infrastructure Library), Industry Standards, Information Technology & Information Systems, Knowledge Base, Local Area Network (LAN), Mentoring, Multiplatform/Cross-Platform, Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Connectivity, Network Design, Network Operations Center, Network Performance/Analysis, Network Protocols, Network Routers, Network Scalability, Network Security, Network Support, Network Switching, Network System Hardware, Network Systems, Open Shortest Path First Protocol (OSPF), Performance Analysis, Performance Engineering, Problem Solving Skills, Procedure Development, Process Development, Product/Service Launch, Routing Protocols, Systems Administration/Management, Technical/Engineering Design, Training/Teaching, Wide Area Network (WAN), Wireless Communications, Wireless Security