Network Engineer II

Kforce has a client in Ramsey, NJ that is seeking a Network Engineer II.

Responsibilities:

• Acts as escalation resource for Systems Administrators and Systems Engineer I
• Provides quality service and support to our valued clients. including analysis, consultation, design, and implementation
• Follows internal process for handling requests, updating clients, and other administrative tasks
• Update client -Guidebooks- documentation to ensure up to date information
• Communicates effectively with clients and internal team members
• Collaborates with peers to ensure timely resolution is achieved
• Listens and seeks to fully understand client requests to exceed expectations of service
• Actively participates in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience
• Mentors All Covered System Administrators and System Engineers by providing answers and assistance with complex technologies
• Completes projects and tasks as assigned by management
• Implement client projects by drawing upon a variety of prior technical experience

Provides advanced knowledge of subject matter pertaining to one or more technology pillars:

• Networking - Required
• Cloud technology
• Servers
• Cybersecurity
• Endpoint Manager deployment and maintenance