The Network Engineer II supports and maintains restaurant-level network infrastructure, including WAN, LAN, WIFI, and VPN, ensuring system uptime and performance according to SLAs.
They troubleshoot issues, coordinate with third-party vendors, perform firewall management, and assist in implementing new network standards and store network reconfigurations under supervision.
Responsibilities include daily support, vendor escalation, infrastructure installation for new store openings, PCI compliance, and data management.
Ideal candidates have an associate's degree (bachelor's preferred), relevant certifications (e.g., CCNA), at least three years of experience, and familiarity with automation tools. Benefits include a hybrid schedule, 401K, bonuses, insurance, and ongoing education.
The role emphasizes collaboration, problem-solving, and adherence to standards to ensure reliable network operations across locations.