Network Engineer III

Network Field Engineer (IT/OT)

Pacific Coast Companies, Inc.

Location: Tacoma, WA Travel Required (up to 30%)

Department: Technical Support Systems

Salary: $115,000-$135,000/year dependent upon experience

This full-time on-site role will report directly to the Senior Manager of Cyber & Network.

Join Our Team

We're looking for a hands-on, solutions-driven Network Field Engineer (IT/OT) who enjoys working at the intersection of enterprise IT and industrial operations. In this role, you'll play a vital part in keeping our corporate offices and manufacturing environments connected, secure, and running smoothly.

If you thrive in dynamic environments, enjoy solving complex technical challenges, and want to make a real impact on both IT and operational systems, we'd love to hear from you.

What You'll Do

Build & Support Critical Network Infrastructure

• Design, deploy, and maintain network systems across office, data center, and manufacturing environments
• Troubleshoot and optimize routers, switches, wireless systems, firewalls, and security appliances
• Support LAN, WAN, WLAN, and industrial Ethernet networks
• Work with service providers on connectivity solutions like MPLS, broadband, and SD-WAN
• Lead infrastructure lifecycle activities including expansions, upgrades, and relocations

Support Industrial & OT Systems

• Help maintain reliable and secure connectivity for critical industrial technologies such as:

• Industrial Control Systems (ICS)

• Programmable Logic Controllers (PLCs)

• Human-Machine Interfaces (HMIs)

• Partner closely with plant teams, engineers, and vendors to resolve complex, production-impacting issues

• Assist with modernization and expansion of manufacturing systems

• Ensure strong segmentation and security between IT and OT networks

Troubleshoot, Improve & Prevent Issues

• Respond to incidents and restore systems quickly to minimize downtime
• Participate in incident, problem, and change management processes
• Conduct root cause analysis and help implement long-term solutions
• Develop and improve standard operating procedures (SOPs)

Document & Standardize

• Maintain clear, accurate documentation including:

• Network diagrams and configurations

• Asset inventories

• Operational processes

• Support compliance, audits, and knowledge transfer across teams

Stay Hands-On in the Field

• Travel to sites to perform installations, troubleshooting, and maintenance
• Participate in an on-call rotation to support critical systems
• Collaborate with internal teams and external partners during outages and maintenance

Drive Innovation

• Stay current on emerging networking and industrial technologies
• Support projects like network upgrades, plant expansions, and security improvements
• Contribute to continuous improvement initiatives

What You Bring

Experience & Education

• Bachelor's degree or equivalent experience
• 4-7+ years in network engineering, ideally in enterprise or manufacturing environments
• Strong hands-on experience with Layer 2/3 networking and Cisco platforms

Technical Skills

You bring depth across a range of technologies, including:

• Networking: Cisco, Aruba, Palo Alto, WAN technologies, routing protocols
• Monitoring & tools: SolarWinds, Nagios, Splunk
• Systems: Windows Server, Active Directory, DNS, DHCP
• Virtualization & storage: VMware, SAN technologies
• Industrial systems: Rockwell, Siemens, Honeywell (preferred)

Bonus points if you have experience with:

• Dell servers, iDRAC, or KVM
• Backup and security tools like Veeam and Qualys
• Linux systems

Certifications

• Cisco CCNA, Aruba ACSP, or higher preferred
• Additional certifications (IIS, SSL) are a plus

What Makes You Successful

• Strong troubleshooting and problem-solving skills
• Ability to manage multiple priorities and deadlines
• Clear communicator who collaborates well across teams
• Comfortable working both independently and in the field

Work Environment

• Mix of office, data center, and manufacturing floor environments
• Exposure to varying noise levels, temperatures, and industrial conditions
• Ability to lift equipment (up to ~65 lbs) and work in varied physical positions

Why You'll Love This Role

• Work at the intersection of IT and cutting-edge industrial technology
• Be part of a team that values reliability, innovation, and collaboration
• Gain exposure to diverse environments-from corporate offices to manufacturing plants
• Make a direct impact on systems that keep operations running

If you're ready to take your networking expertise into the field and help power critical systems across IT and manufacturing, we encourage you to apply!