Administrative Skills, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Change Control, Change Management, Cisco Network Systems, Cisco Nexus Switches, Cisco Switches, Computer Networks, Corrective Action, Data Administration, Data Recovery, Disaster Recovery, Documentation, FISMA - Federal Information Security Management Act, Failover, ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Incident Response, NetApp Storage Systems, Network Administration/Management, Network Architecture/Engineering, Network Connectivity, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Support, On Call, Operational Audit, Operational Support, Patient Assessment, Performance Metrics, Performance Tuning/Optimization, Regulatory Compliance, Replication and Remote Mirroring, Reporting Skills, Root Cause Analysis, Securities and Exchange Commission (SEC), Server Support, Standard Operating Procedures (SOP), Storage Area Network (SAN), Storage Software, Support Documentation, Technical Support, Topology, U.S. National Institute of Standards and Technology (NIST), Virtualization